Windows 10: Black screen after boot, no lock screen

Discus and support Black screen after boot, no lock screen in Windows 10 Installation and Upgrade to solve the problem; I just updated my pc from Windows 7 to Windows 10 and I've been having some problems. Most of them were no big deal and a restart fixed them. However,... Discussion in 'Windows 10 Installation and Upgrade' started by PicklesDominic, Sep 15, 2019.

  1. Black screen after boot, no lock screen


    I just updated my pc from Windows 7 to Windows 10 and I've been having some problems. Most of them were no big deal and a restart fixed them. However, now I can't loginto my pc. I just get a black screen. I tried safe mode, but I just got an error on the screen

    :)
     
    PicklesDominic, Sep 15, 2019
    #1
  2. zplugger Win User

    Black Screen after Log on


    Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad
     
    zplugger, Sep 15, 2019
    #2
  3. Screen stays black after opening lid

    Hi Linda,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand your concern about accessing the device with black screen once you wake up the system. We will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • Are you able to boot the device to desktop with black screen from sleep mode?
    • From when are you facing this issue?
    • Were you able to see any error code/ error message with this issue?

    This issue might have occurred due to corrupted/ outdated display drivers on your computer.

    I suggest you to try the troubleshooting steps suggested by Sharath Srinivasa
    on August 7, 2015 and check if it helps you to resolve the issue.

    Black screen after upgrading to Windows 10

    If you are not able to boot the device to lock screen refer to: Blank or black screen before sign-in

    If you are able to access/ boot the device to lock screen and then black screen issue occurs refer to:

    Black screen after sign-in and you can see a mouse cursor

    Try the troubleshooting steps mentioned accordingly.

    Hope it helps. Get back to us with an updated status of this issue and with the required information for further assistance.
     
    Deepika Gowda, Sep 15, 2019
    #3
  4. Black screen after boot, no lock screen

    Black screen after booting

    Hi Darlene,

    There are several reasons why this issue occurs, such as a corrupted driver, Internet connection, third-party software, and external hardware or devices. For us to investigate the issue, please clarify the following:

    • Can you verify if the issue occurred during the update or after installing the update?
    • Are you able to log in to your computer?

    In the meantime, we suggest performing the steps provided on this link to resolve your black screen
    issue. On the "Troubleshoot black screen or blank screen errors" section, select the error that you're experiencing from the options provided.

    Get back to us with the result.
     
    Lov Dollente, Sep 15, 2019
    #4
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Black screen after boot, no lock screen

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