Windows 10: Black screen after installing driver

Dear helpful people,

On the weekend I eagerly put together my new PC. Progressed through the windows 10 installation smoothly, and proceeded to install drivers for all of my hardware and periferals. During the process my screen went black, and I assumed it to be resetting after installing a video driver, as they do when shifting resolutions. So I left it two hours, and when I returned, it was the same. So I pressed the power button to initiate shut down, which went smoothly. Then restarted, which progressed passed POST, motherboard manufacturer's image loading screen, and then into the black void from whence it was moments before. Ok.

Through the last two days I have tested rigorously to discover a cause, and searched fruitlessly for a solution that would work for me.

The issue arrives the moment I install a display driver, regardless of if it is a display driver for my onboard graphics, or my gpu. It happens regardless if I use my motherboard's disk, drivers downloaded from manufactuerer websites, or through the windows update utility. It is an easily repeatable occurance.

My system specifications are as follows.

Windows 10 home edition
MPB Z390 Gaming Pro Carbon Motherboard
Intel i9 9900k
32gb Corsair Vengence ram
Nvidia RTX 2080ti with custom water block
2x WD Black 6tb 3.5" HDs
2x Samsung 970 EVO V-NAND M.2 1TB SSDs
Asus PB287Q 28" Monitor

So far I have tried:

Installing driver through DDU in safe mode
Installing on m.2 SSD
Installing on 3.5" HD
Installing on HDs in RAID
Windows key + P fix
Installing graphics drivers from the internet, CD and Windows update utility
Cable checks,
Alternate Display Ports on both GPU and Motherboard

The system runs stably without installing a display driver. I am posting this message from chrome installed on it. But obviously, to use as a gaming rig, no display driver is kind of a killer.

Thank you for your time and advice in advance, I am struggling to understand what I can do.

:)

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

black screen

Hi Ken,

Black screen usually occurs to a Windows device if the system detected that there are some damaged drivers. For us to provide an effective solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• Have you made any changes to the hardware of the PC before this issue occurred?
• Did you encounter any error messages or error codes along with the black screen?

In the meantime, we suggest that you perform the troubleshooting steps provided in this
link. The link serves as a guide on how to address black screen issue.

We are looking forward to your response.