Windows 10: Black Screen after Installing Intel (R) HD Graphics Driver

Discus and support Black Screen after Installing Intel (R) HD Graphics Driver in Windows 10 Drivers and Hardware to solve the problem; There seems to be no clear answer about Intel HD Graphics driver causing trouble with screens. Having wandered throughout the internet, I realized no... Discussion in 'Windows 10 Drivers and Hardware' started by LemurLeison, Aug 27, 2018.

  1. Black Screen after Installing Intel (R) HD Graphics Driver


    There seems to be no clear answer about Intel HD Graphics driver causing trouble with screens. Having wandered throughout the internet, I realized no solution was working for me. Then I went back to my computer to study the installation logs. It is from there that I found the problem with black screen upon installing intel hd graphics drivers. Apparently, installation always stopped due to the computer's power plan/policy. It happens that the intel graphics driver won't work with the default Balanced Power Plan, which seems to be the default when installing Windows 10 1803. Therefore, to correct the black screen, I entered into Safe Mode and reinstalled the problematic intel graphics driver, then went to the Control Panel > Hardware and Sound > Power Options. Under the Balanced (recommended) option, I selected Change plan settings > Change advanced power settings, then expanding the 'Intel (R) Graphics Settings > Intel (R) Graphics Power Plan', I set both On battery and Plugged in to "Maximum Performance". Then I restarted my computer and voila! It worked. No black screen again.

    :)
     
    LemurLeison, Aug 27, 2018
    #1
  2. prelo Win User

    Intel HD Graphics Driver

    If your Intel Graphics card is one of the following :

    Intel HD Graphics 4200, 4400, 4600 cards (4th Generation)

    Intel Iris Pro Graphics 5200 cards (4th Generation)

    Intel HD Graphics 5300 cards (Intel Core M Processors)

    Intel Iris Graphics 6100 (5th Generation)

    Intel Iris Pro Graphics 6200 (5th Generation)

    Intel HD Graphics 5500, 6000 (5th Generation)

    Intel HD Graphics 515, 520, 530 (6th Generation)

    Intel Iris Graphics 540, 550 (6th Generation)

    Intel Iris Pro Graphics 580 (6th Generation)

    try this, it works for many people:


    1.- Download from this site the beta zip file (win64_154012.zip), and not the exe file:

    Download Beta Intel® Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40]

    (for 32-bit download win32_154012.zip).

    2.- Unzip the driver to C:\Windows\Temp folder.

    3.- Right click on Start and choose Device Manager, Display adapters,
    Intel(R) HD Graphics Family.

    4.- Double click to open it (or right click and choose Properties).

    5.- Click on the Driver tab and then on Update Driver.

    6.- On the new tab click on Browse my computer for driver software.

    7.- On the new tab click on Let me pick from a list of device drivers on my computer.

    8.- On the new tab click on Have Disk.

    9.- Click on Browse and then choose Windows\Temp\win64_154012\Graphics\igdlh64.inf
    (igdlh32.inf for 32-bit) and click on Open and then
    OK.


    10..- On the new tab where Intel (R) HD Graphics Family is showing click on
    Next and let the driver to install.

    11.- The new Driver Version is 20.19.15.4326 and is digitally signed.

    Be aware to follow step by step all the procedure and do not try to use the wizard to update the driver directly, in many cases it won’t work.
     
    prelo, Aug 28, 2018
    #2
  3. Intel(R) HD Graphics 4000 not working

    Since you still did not provide your Intel driver version in device mgr. I can tell you that I have ASUS laptop that uses

    Intel HD 4000 video adapter.

    When I do clean install Windows 10 OS whether is public or preview build the initial video adapter is Microsoft HD adapter. If I am online after an about hour or so, Intel HD driver will install.

    I am currently using that Intel Driver from initial install. But if I was to go device mgr-video adapter and click update driver another Intel HD driver will install.

    So as far I know Microsoft has approved two Intel drivers to use with new Windows 10 OS. My original Windows OS was Windows 8 when I bought it.

    Here are the two Intel drivers:

    Clean install version:

    Driver Version: 15.33.42.4358

    (Driver # used at Intel Download site)

    Intel(R) Graphics Driver: 10.18.10.4358
    (Driver # used in Device Mgr)

    Intel(R) Display Audio Driver: 6.16.0.3154

    Update Version:

    Driver Version: 15.33.43.4425

    (Driver # used at Intel Download site)

    Intel(R) Graphics Driver: 10.18.10.4425
    (Driver # used in Device Mgr)

    Intel(R) Display Audio Driver: 6.16.0.3154

    Both of these Intel HD 4000 drivers are available for download at Intel Product Support site:

    Support for Intel® HD Graphics 4000
     
    Jmarco0921, Aug 28, 2018
    #3
  4. Black Screen after Installing Intel (R) HD Graphics Driver

    Intel HD Graphics Driver

    Message says your display driver has crashed, but has recovered ( it hasn't). Below the message it says, Intel HD Graphics Driver for Windows 8(R).

    Happens when playing Microsoft Pyramid Solitaire.

    Any suggestions.
     
    Jim1942lecanto, Aug 28, 2018
    #4
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Black Screen after Installing Intel (R) HD Graphics Driver

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