Windows 10: Black Screen after Log on

Here is where I'm at now, still have the black screen after log on. I can get into task manager and open any program with new task and it opens the program. After I close the program black screen is back, if I try and open Explorer.exe from new task I get Error performing inpage operation. So I think we are getting closer on a fix,not sure how to fix the Explorer.exe error? Should I try a CHKDSK C: /R from new task? Any more suggestions I can try?

 

Diagnostics Test

System File Check
Please try following:

• Open an admin command prompt
• Copy/paste "sfc/scannow" (without quotes) and press enter
• When it finished reboot your system
• Open again an admin command prompt
• Enter sfc/scannow again

If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

 

How do I open a admin command prompt from task manager, I have nothing on black screen.

 

Type cmd and check to run as administrator when you open a new task in task manager.

 

Perfect I will see what happens. Thanks

 

No luck after Two Scans,here is CBS log file. Thanks for taking time on helping me.

Dropbox - CBS.log

 

As I expected, the explorer.exe file is corrupted.
Also a dll for Windows video is also corrupted

Please try following command in admin command prompt
Code: DISM /Online /Cleanup-Image /RestoreHealth[/quote] If there are problems with RestoreHealth, please follow step 6 or 7 (depending on the file you have from the download) from the tutorial DISM - Repair Windows 10 Image - Tutorial
When restorehealth is succesful, run the sfc/scannow command again, reboot and run sfc/scannow again. Let us know what the result is *Smile
Code: 2016-03-05 09:58:15, Info CSI 000037ac [SR] Cannot repair member file [l:12]"explorer.exe" of Microsoft-Windows-explorer, version 10.0.10586.104, arch x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch 2016-03-05 09:56:38, Info CSI 00002ba6 [SR] Cannot repair member file [l:12]"avifil32.dll" of Microsoft-Windows-Video-For-Windows, version 10.0.10586.0, arch x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch[/quote]

 

If there are problems with RestoreHealth, please follow step 6 or 7 (depending on the file you have from the download) from the tutorial DISM - Repair Windows 10 Image - Tutorial
When restorehealth is succesful, run the sfc/scannow command again, reboot and run sfc/scannow again. Let us know what the result is *Smile
Code: 2016-03-05 09:58:15, Info CSI 000037ac [SR] Cannot repair member file [l:12]"explorer.exe" of Microsoft-Windows-explorer, version 10.0.10586.104, arch x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch 2016-03-05 09:56:38, Info CSI 00002ba6 [SR] Cannot repair member file [l:12]"avifil32.dll" of Microsoft-Windows-Video-For-Windows, version 10.0.10586.0, arch x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch[/quote] [/quote] Ah, as i suspected thank you axe0 for way to get to command prompt had thoughts on it through advanced options

 

Ran the DISM /Online /Cleanup-Image /RestoreHealth with no luck( Source file can not be downloaded) Error ox800fo906. This is my daughter's computer and I have the windows10 disk at my house 300 miles away. Looks like this will have to be fix when I visit her again. Is there any thing else I can do?

 

There are a few things you could try, but you likely have to be in Windows.
Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums, a .bat file which is written to do certain commands for you in an admin command prompt including DISM commands, if you can get this working use option 3 OR
Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums

 

Want to Thank everyone for all your suggestions, will take Windows 10 disc to her home on next visit and try a repair. Not sure
what even caused this problem?

 

Sent my Daughter the Windows 10 disc, should the first step is try a Fix Computer on boot up ?

 

To fix the problem with explorer, an .iso file needs to be downloaded to restore SFC so the corruption can be resolved.
I recommend using a program to make it easier: Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
Simply put this program on a USB and run it through task manager, you can locate this file in the way you can use explorer
for example: C:\Users\this.batch
Then use option 3 when the installation media is inserted and let the program run.

 

Thanks for the info axe0, I download the Image Health file. As soon as she gets the dvd I will have her try step 3,I got to say I learned a lot from you on this subject. Thank You for sharing your knowledge to help others. I can access the drive from another OS in the computer, so I will put it in a folder on Windows10 C drive.

 

One more question aex0, will this affect other programs or files on the drive?