Windows 10: Black screen after login. I think due to windows update? (Partially solved) But now I have...

Discus and support Black screen after login. I think due to windows update? (Partially solved) But now I have... in Windows 10 Installation and Upgrade to solve the problem; Ok so i had come back to my computer one day and it was sitting at a black screen with nothing but my mouse pointer. I restarted the computer and got... Discussion in 'Windows 10 Installation and Upgrade' started by Pastafarian56, Jan 3, 2019.

  1. Black screen after login. I think due to windows update? (Partially solved) But now I have...


    Ok so i had come back to my computer one day and it was sitting at a black screen with nothing but my mouse pointer. I restarted the computer and got the same issue after i logged in. Didnt show the desktop at all just a black screen. Did hours of research and tried multiple walkthroughs on how to fix it and i think i narrowed it down to a windows update that had happened that same day. I tried to delete the update and reinstall it but it didnt work.



    I am running Windows 10 on an intel i7-4790 @ 3.6 ghz i have an nvidia gtx 1080. I have had Mcafee since i bought my setup back in like 2014. I havent had an issue like this the entire time.


    I read something about it might be my anti virus acting up. So i ran the startup settings and disabled the early launch anti malware protection. This let me into my desktop with no black screen. Everything loaded right up like it should. So i uninstalled mcafee and restarted. Worked like a charm. I tried reinstalling it and it gave me the same issue. I would like to continue to use mcafee because i paid for my subscription and i still have a few months left of that service.



    So i am currently without anti virus and am afraid to even go on reddit. Please help.

    :)
     
    Pastafarian56, Jan 3, 2019
    #1
  2. Rose Cal Win User

    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Jan 3, 2019
    #2
  3. Windows 10 - black screen with cursor after login

    Hi WB,

    I had a similar Black Screen problem I documented on this site and solved my problem.

    The following may not help you but it fixed my problem.

    MS responses in this forum are formulaic based upon keywords IMHO.

    Try this:

    • Login to Windows 10 and if you have a Black Screen, wait about 15 minutes (to be sure) before you get bored and decide to reboot. I've had the experience that after a MS software update that when the computer reboots, it sits there with a Black screen
      for a while. I've seen this a few times and if I walked away and come back 30-60 minutes later, it often is working.
    • Alternatively, (I've seen this several times), at the Black Screen: turn off your monitor and after a few seconds turn it back on. My display card ( an Nvidia variant I think ) sometimes has trouble upon boot. When I cycle the monitor off/on, the display
      comes up and works.
    • The following solution to a Black Screen problem was discovered after I upgraded to Win 10 from Win 8.1 (2 weeks later). MS had pushed some update which conflicted with a Startup program and then the startup list was aborted and the S/W was left in an
      unstable state. Try this:
      • After login and encountering Black Screen, try CTRL-ALT-DEL. This should bring up a menu (if windows is partially running and you don't have a display driver issue). If you get the menu, select Task Manager. This brought up a single white window in the
        middle of my black screen. Expand the window by dragging the corner and you should see the task list. If you do, proceed to the next step. Otherwise, bail out. This solution will not work for you.
      • Task Manager has now integrated the capabilities of the old msconfg.exe (if you remember that). Go to the Start Up tab and you should see a list of programs that will execute upon login. Most are enabled. Some may be disabled. Try disabling non-MS startup
        programs. Save and restart.
      • There is an element of educated guesswork here but for me this solved my problem and upon the next boot, I was able to see the desktop and navigate the menus.
      • If this works, your next task is to go back to Task Manager, Startup, and re-enable the entries you disabled one by one and reboot until you discover the offending program.
    I did not need to re-install Windows or re-install device drivers as seems to be the popular suggestions.

    Hope some of this helps. Good luck.
     
    SteveHirsch_Moorpark, Jan 3, 2019
    #3
  4. Black screen after login. I think due to windows update? (Partially solved) But now I have...

    Windows 7 black screen of death

    I read a report a little while ago that said the black screens were nothing to do with updates but due to a malicious program (it hit more than just windows 7 users - vista, xp and 2000 were also prone to the black startup screen of death if infected). My windows 7 install is fully up-to-date and i've never had the black startup screen.

    Just run some decent anti virus and you should be safe (i suggest microsoft security essentails since it's free and pretty decent). When you've installed an anti-virus i'd suggest doing a full scen to be sure there's nothing there.
     
    human_error, Jan 3, 2019
    #4
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Black screen after login. I think due to windows update? (Partially solved) But now I have...

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