Windows 10: Black screen after login

Discus and support Black screen after login in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I have been experiencing a strange black screen after I login in Windows 10. It started yesterday morning. Symptoms: Laptop boots normally. I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Diana_2011, Feb 18, 2020.

  1. Black screen after login


    Hello,

    I have been experiencing a strange black screen after I login in Windows 10. It started yesterday morning.

    Symptoms:
    Laptop boots normally. I get to the login screen normally. I type the pin and I get the Welcome message. Instead of going to my desktop, I get a black screen with the cursor visible.
    And now it gets really weird.
    If I left-click anywhere on the screen, I get a beep that sounds like Default Beep, System Notification, Exclamation.
    If I press CTRL+ALT+DEL, I get the blue screen with options to open Task Manager, I click on Task Manager but it returns to the black screen.
    If I then press the Win key, it brings up the Start Menu and the task bar. On it I can see that Task Manager is opened. I hover my mouse on Task Manager on the task bar and it brings up that small preview. I then move the cursor to the preview window and suddenly I can see the desktop and the Task Manager window. But when I move the cursor away from that small preview, it goes black again. It does the same with any other program that I open from the Start Menu.
    After 2.5 minutes, the desktop appears suddenly and all is normal.

    I created a second user profile, it has no black screen.


    I started in safe mode, no black screen.

    I updated and went through 3-4 different video card drivers, no difference.

    I tried a Win Repair, it said it couldn't find a problem.


    On two occasions, when I restarted, it performed normally again.


    Also, what I noticed - the laptop ran very hot at some point and the CPU activity was at 60-70% with no programs running. I also performed a malware scan that found nothing.


    The last Windows update was on the 13th, and the problem started 4 days after that, I did not install any other software in this interval.


    Thank you to all that could post an opinion.

    :)
     
    Diana_2011, Feb 18, 2020
    #1
  2. Rose Cal Win User

    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Feb 18, 2020
    #2
  3. Black Screen with Pointer

    Hi Costa,

    Thanks for posting your query on Microsoft Community. We will surely help you with simple steps to resolve your issue.

    To assist you better, please provide few details.


    • Is the black screen with courser appears after login or before login?

    • Did you make any changes to the computer, prior to the issue?
    I suggest you to refer to the below link where the same type of issue had been discussed, refer to the suggestion given by
    Sharath Srinivasa on August 7, 2015.

    http://answers.microsoft.com/en-us/...ndows-10/cf3b4559-67d8-40e0-9cf2-ebf4528e1e78

    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
    Santosh_Rai, Feb 18, 2020
    #3
  4. Black screen after login

    Black screen with cursor after login

    Hi Sarthak,

    We'd like to verify some information to help us sort out this issue.

    • How often do you encounter this problem?
    • Did you receive any error message?

    Since you've tried almost all workarounds to address this problem, we suggest that you follow the steps and instructions provided on the link

    Troubleshoot black screen problems
    . Let us know if you encounter any issues so we can assist you further.

    Looking forward to your reply.

    Regards.
     
    Vanessa Yar, Feb 18, 2020
    #4
Thema:

Black screen after login

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