Windows 10: Black Screen After Preparing Automatic Repair in Windows 10

I have an Acer Aspire E5 runs with Windows 10. A few days ago, my laptop cannot load into desktop screen, it stuck at the black screen with spinning dots. I then starting up and shutting down 3 times to boot into the Recovery Environment. After that, I choose Startup Repair and tried to repair it. Then, It stuck at the attempting repairs screen with white dot circle spinning for hours. I feel it didn't work... I wanted to try the System Restore, so I hold the power button to force shutdown. After power it back, it only shows the manufacturer logo and Preparing Automatic Repair with spinning dots, then it just fade into black screen and did nothing more. It don't even let me boot into the Recovery Environment anymore.

I have also tried the installation media with USB flash drive method. I plug in my usb flash drive into my laptop and boot the usb, it only appears the blue windows logo and spinning dots, then fade to black screen again...

I don't know what else I can do...is my laptop ruined? Can anyone help me please?

:)

 

Black screen after ‘preparing automatic repair.’

Thank you very much for the reply. Unfortunately, I don’t know if it’s my doing something wrong, but I’ll do the steps to boot up the ASO menu and it won’t appear. I’ll reboot three times and leave it to load at the third, but it will do the same as before except for one thing- load for a while, then seemingly reboot on its own quickly (which it didn’t do before the ASO reboots), before going directly into ‘preparing automatic repair’ followed by the black screen shortly after. Same as before, leaving the black screen alone won’t do anything.

 

Preparing automatic repair loop followed by black screen

Hi Aaron,

We realize the inconvenience you are experiencing with "preparing automatic repair" loop followed by
black screen error. We will certainly help you.

We have been seeing black screen issues of several types after upgrading to Windows 10. The main causes observed so far are driver issues, output to unexpected port, and possibly also issues with the Lock Screen app.

Method 1: We suggest you to kindly follow the link below and try the steps and check if it helps:

Troubleshoot black screen problems



Method 2: To Troubleshoot no boot situation, follow the below steps:

Step 1:

I would suggest you to download an ISO image of Windows 10 and try to create installation media using the Media Creation tool.

Download Windows 10

Once the bootable media is created, follow next step:

Step 2: Perform Start up Repair.

Follow the steps mentioned below to perform Start up Repair:

a. Insert the installation DVD or
USB and boot Windows 10 from it.

b. Select “Troubleshooting” from the first Window and then select “Advance Options”.

c. Then select “Start up Repair” from “Advanced options” window.

This will help you to boot into your Operating system again.

Let us know the result. We will be happy to assist you further.

Thank you.

 

windows 10 preparing automatic repair black screen (Stuck)

Hello,

I Have Dell G3 laptop "Preparing Automatic Repair" - black screen. I don't see the Windows loading. I just have a black screen with logo DELL in the centre. Nothing is moving, nothing else appears, until the
"Preparing Automatic Repair" appears at the bottom.

I've tried doing the hard restarts many times, but the laptop will never boot into the Recovery Environment.

I tried hard restarts but it keeps repeating this cycle over and over again - "Preparing Automatic Repair" - black screen "STUCK" . I even left my laptop on the black screen for a couple of hours, hoping it might fix
itself but it does nothing.



How can I get out of this problem that Windows has forced my laptop into?

Thank you