Windows 10: Black screen after sleep mode

When I open my computer after being idle and seemingly go into sleep mode, I can't wake it up and it stays in a black screen. So, I end up having to do a hard restart. I have tried pressing CRTL ALT DEL. Any ideas?

:)

 

Desktop becomes black/Taskbar unresponsive when waking up from standby

Follow the suggestions at below site.

Black screen after sleep in Windows 10 [STEP-BY-STEP GUIDE]

 

Black screen after long time in "sleep" mode

Hello,

Thank you for keeping us posted.

I certainly understand your concern and will try my best to help you.



I really appreciate all your efforts in trying to fix the issue.

I would suggest you to refer to the suggestions provided by
“Quickrog” replied on December 20, 2014 in the following Microsoft Community link and check if that helps.

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Also, I would suggest you to refer to the suggestions provided by
“Vijay B” replied on April 1, 2014 in the same Microsoft Community link and check if that helps.

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You may also refer to the suggestions provided in the following Microsoft Community link given below and check if that helps.



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I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

Jayant

 

Black screen after sleep mode

Hello.

I updated windows last Saturday 19th September 2020 and after leaving it in sleep mode it doesn't work anymore. The computer is running, but the screen is black. I have already tried to press ctrl+shift+windows+B, but it doesn't work. When I force it to
shut down by pressing the power button and something weird happens: if I'm not charging the laptop, it shuts down but as soon as I turn it on again, it only shows the black screen and the computer is on; if being off I start charging it, it automatically turns
on with the black screen. It seems that if it is charching I'm unable to force it to shut down. I have also tried to run it with another os in an USB stick and still it doesn't work.

I have read that this is due to the las update in September. In some places it is suggested to use ctrl+shift+windows+B, but it doesn't work for me. They also suggest changing some settings in the computer, but I am not able to even access any settings because
the laptop is still in the "running mode" with black screen.

Is there any solution for this? Any suggestions?

Thank you.