Windows 10: Black Screen after Start-up

Discus and support Black Screen after Start-up in Windows 10 BSOD Crashes and Debugging to solve the problem; Recently I upgraded from Windows 7 to 10 on my laptop. Ever since then, every time I restart or turn on my computer, after the windows logo comes up,... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JessicaGrandison, Jul 6, 2020.

  1. Black Screen after Start-up


    Recently I upgraded from Windows 7 to 10 on my laptop. Ever since then, every time I restart or turn on my computer, after the windows logo comes up, the screen becomes black with no cursor and it can stay like that for hours before the login screen comes up. Because of that I just put it to sleep whenever I’m done using it. I would like to know if anyone knows any solutions. ctrl+alt+del does nothing

    I don’t know much about computers, so I probably wont understand anything too technical.

    :)
     
    JessicaGrandison, Jul 6, 2020
    #1
  2. 95Viper Win User

    Black screen after 'Starting Windows' sequence

    Sounds like the old... windows black screen of death.

    Try this quoted from "VisiHow" article "Repair Windows 7 Black Screen of Death":

    They, also, have some other options there, too.
    Google search and you will find a lot of the "Windows Black Screen of Death with cursor" fixes.
     
    95Viper, Jul 6, 2020
    #2
  3. Peer_Sam Win User
    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Jul 6, 2020
    #3
  4. zplugger Win User

    Black Screen after Start-up

    Black Screen after Log on


    Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad
     
    zplugger, Jul 6, 2020
    #4
Thema:

Black Screen after Start-up

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