Windows 10: Black screen after trying to Reset my computer.

I chose the following option when I reset my computer. Its running on Windows 10 1903.


Keep my files > Change settings > Preinstalled apps On



The black screen appeared when the Windows started installing. It has been around 2 hours and ky CPU is running and nothing has appeared on the screen. Any help would be very much appreciated.

:)

 

Black screen after trying to reset back to factory settings. (Windows 10)

Hi Simen,



I realize the inconvenience you are experiencing with black screen issue on Windows 10 . I will certainly help you.



This issue might occur if there is change in system settings or display driver is corrupt.



I suggest you to follow the steps below to



To assist you better, please provide us the information below:

• When you say that "reset my computer back to factory settings", are you referring that you have tried to perform rolling back to previous Operating System or performed Reset of Windows 10?
  
• Are you able to see Windows 10 logo when you switch on the computer?

I suggest you to follow the steps provided in the Microsoft Help Article about troubleshooting on black screen related issues and check if it helps.

http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

Please get back to us with an update on black screen issue with Windows 10, we will be happy to help.



Thank you.

 

Windows 10 infinite restart black screen

Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it

 

Windows 10 - Resetting normally up to 25% and then Black screen.

Hi Maki,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in system settings.



To assist you to better, please provided us the information below:

• When you say that "it needs more time or it stuck somehow", what is the current status of the issue? Is the computer still stuck at black screen or in process of resetting the computer?

If the computer in process of resetting, then I suggest you to wait for some time.



I suggest you to refer to the suggestion provided in the Microsoft Help Article about black screen issues and check if it helps.

http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

Please get back to us with an update on issue with black screen, we will be happy to help.



Thank you.