Windows 10: Black Screen After Windows 10 Logon (cursor visibile)

Discus and support Black Screen After Windows 10 Logon (cursor visibile) in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, Booted PC and get the usual logon screen (visuals all look fine), then I login but only get a black screen with the cursor visible. Looks like... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by jdp13, Jan 21, 2019.

  1. jdp13 Win User

    Black Screen After Windows 10 Logon (cursor visibile)


    Hello,

    Booted PC and get the usual logon screen (visuals all look fine), then I login but only get a black screen with the cursor visible. Looks like there were some big updates over the last few days.

    I used 'Reset this PC' tool it took about an hour. I got to the sceen where it said 'Hi. We have some updates for you'" but then it just went to black screen again. I rebooted and logged in - I noticed a little box appear for a while which was to do with setting up personal settings but it hung and was 'not responding'.

    My keyboard settings seemed to be auto switched between UK Eng and US Eng in the days before this happened (not sure if it is linked).

    Things I have already tried:

    1: System restore
    2: Boot into safe mode (option 4)
    3: Advanced options recovery stuff
    4: Ran sfc/scannow in cmd but it failed less than half way through (windows resource protection could not perform the requested operation)
    5: Ran dism /online /cleanupimage /restorehealth - failed because 'specified buffer contains ill-formed data'

    Nothing is working. PC worked fine before this for years.

    I can get into task manager but it looks so wrong - CPU 0% usage, 25 windows processes only but all doing nothing.

    :)
     
    jdp13, Jan 21, 2019
    #1
  2. NdMk2o1o Win User

    New Crossfire setup black screen after windows logon

    Need some help, I have just installed a 2nd Sapphire VaporX 7950, both cards are plugged and are connected with 1 crossfire connector. PC powers on fine and gets to the Windows logon screen then the screen goes black, any ideas what the issue is?
     
    NdMk2o1o, Jan 21, 2019
    #2
  3. Windows 10 Black Screen, No Cursor

    Hi,

    Welcome to Microsoft Community and thank you for your interest in Windows 10.

    Please follow the below suggestion and check if that helps.

    If you see the black screen only
    after sign-in and you can see a mouse cursor:

    • While at the black screen, try using CTRL+SHIFT+ESC to start Task Manager.
    • If it becomes visible, try finding LockAppHost.exe on the Details tab and ending the task.
    If this resolves the black screen, use corruption resolution steps.

    Perform SFC scan.

    System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. This article describes how to run the System File Checker tool (SFC.exe) to scan your system
    files and to repair missing or corrupted system files in Windows.

    Use the System File Checker tool to repair missing or corrupted system files

    http://support.microsoft.com/kb/929833 ( Applies to Windows 10 as well).

    I would also suggest you to run the System update readiness command. It detects incorrect manifests, cabinets or registry data, it may replace the incorrect data with corrected version available. Follow the steps.

    • Press Windows key + X.
    • Click command prompt (Run as administrator).
    • In the Administrator: Command Prompt window, type the following commands. Press
      Enter key after each command:
      • DISM.exe /Online /Cleanup-image /Scanhealth
      • DISM.exe /Online /Cleanup-image /Restorehealth
    To close the Administrator: Command prompt window, type
    Exit, and then press Enter.



    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.







     
    Karthicka_R, Jan 21, 2019
    #3
  4. Bilbotorm Win User

    Black Screen After Windows 10 Logon (cursor visibile)

    [Windows 10] [Logon screen] Cursor customization

    HEllo

    1/ homemade computer, very recent, from march 2016 with gigabyte zx170, i7 6700k, etc.

    2/ I have no black screen issue, i just said that from google search, trying to look for windows logon screen" only brings black screen issue. It's not MY issue. It's just the usual links on google. So I am posting here to find an answer to my question which
    has nothing to do with black screen. I need to know if we can customize cursors and programs launched at windows lock screen/logon screen.

    Regarding the left handed mouse, i don't need that kind of help, I perfectly know how to switch my buttons once logged. My question is for logon screen, before being logged in Windows.

    This Screen to be precised:

    http://www.winbeta.org/sites/default/files/news/CIyA9GeW8AEFFOP.png

    I need to have left handed button on that screen (or my razer synapse startup programm launched at that screen) + I need to change the cursor there. Is it possible ?

    thanks !!!
     
    Bilbotorm, Jan 21, 2019
    #4
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Black Screen After Windows 10 Logon (cursor visibile)

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