Windows 10: Black screen after Windows 10 update

Discus and support Black screen after Windows 10 update in Windows 10 Installation and Upgrade to solve the problem; Hello! After Windows 10 was updated, my computer is not performing well. It takes forever to switch on the computer and it often freezes on login page... Discussion in 'Windows 10 Installation and Upgrade' started by L78G, Oct 2, 2020.

  1. L78G Win User

    Black screen after Windows 10 update


    Hello! After Windows 10 was updated, my computer is not performing well. It takes forever to switch on the computer and it often freezes on login page for a few minutes. The screen goes black randomly, but always just for a few seconds it resolves on its own. I cannot play any videos it is just a black screen. When working in Microsoft Word, I get a black screen for a few seconds or minutes every time I scroll to the next page.

    I tried troubleshooting as well as updating drivers, but nothing seems to help. Is there any fix to this?

    :)
     
    L78G, Oct 2, 2020
    #1
  2. Peer_Sam Win User

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Oct 2, 2020
    #2
  3. Remon Ont Win User
    black screen

    Hi,

    To assist you better regarding your concern, we would like to know more information:

    • Did you get any error messages?
    • Have you tried updating the drivers?
    We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

    link
    .

    You can also check the article about troubleshooting black screen problems on the link below.

    windows-10-troubleshoot-black-screen-problems

    Hope this information helps. Please post us back if you need any further assistance.
     
    Remon Ont, Oct 2, 2020
    #3
  4. Black screen after Windows 10 update

    Marivel Man, Oct 2, 2020
    #4
Thema:

Black screen after Windows 10 update

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