Windows 10: Black Screen after Windows Logo on Boot

I encountered this problem when I booted up my desktop, and only one of my two monitors was displaying the desktop screen. The settings were not detecting my monitor, so I configured some settings so that it would display both. I restart my computer, and during the boot sequence, it shows the windows logo on both monitors, but after that both monitors loose connection. Here's what I have tried

• Booting into safe mode, which works
• Changing the boot process so that no services are ran
• Running the startup diagnostic tool
• Using chkdsk, sfc, dism, etc on the advanced tools command prompt

If anyone could help me with this problem, that would be great.

:)

 

Black screen after 'Starting Windows' sequence

Sounds like the old... windows black screen of death.

Try this quoted from "VisiHow" article "Repair Windows 7 Black Screen of Death":

They, also, have some other options there, too.
Google search and you will find a lot of the "Windows Black Screen of Death with cursor" fixes.

 

Windows booting to blank screen after safe mode

Click these keys whenever you see a black screen:
Windows logo key + Ctrl + Shift + B > report what you see and hear

See if you can boot to the BIOS using the information in this link:
List of PC brands with their corresponding hot-keys

List the installed antivirus software.



See this link for additional troubleshooting steps:
https://support.microsoft.com/en-us/...-screen-errors

 

Black screen after Windows logo

Hi Denis,

Corrupted video driver is one of the possible reasons why you are having a black screen issue when you boot your computer. We suggest that you try the steps in this

link to troubleshoot black screen or blank screen issues.

Should you have further queries, feel free to post it.