Windows 10: Black Screen and Freezing

Discus and support Black Screen and Freezing in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello Long after startup when my computer is just running applications will suddenly be Not Responding and the screen will go black, but does... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Silas Sherburn, May 11, 2019.

  1. Black Screen and Freezing


    Hello

    Long after startup when my computer is just running applications will suddenly be Not Responding and the screen will go black, but does eventually load.

    :)
     
    Silas Sherburn, May 11, 2019
    #1

  2. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, May 11, 2019
    #2
  3. Rose Cal Win User
    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, May 11, 2019
    #3
  4. Arun B J Win User

    Black Screen and Freezing

    Black Screen, Screen Flickers, Random Freezes

    Hi,



    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    I suggest you to follow the steps below and check if it helps.

    Method 1: I suggest you to update the Display drivers and check if that helps. If that issue persist please uninstall and reinstall latest drivers available in manufacturer website.

    • Press “Windows + X” and select Device manger.
    • Select Display Adapter and expand the driver icon.
    • Right click on the driver icon and click on Update.
    • Follow the onscreen instructions to update the driver.
    Refer the link below and check if it helps

    Troubleshoot black screen problems

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems



    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Arun B J, May 11, 2019
    #4
Thema:

Black Screen and Freezing

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