Windows 10: Black screen at logon command32 prompt

Discus and support Black screen at logon command32 prompt in Windows 10 Support to solve the problem; Hello!My first thread of a error ever here and also my first post.Having a very persistent problem that i cant resolve myself.I keep getting a black... Discussion in 'Windows 10 Support' started by Ballongo77, Sep 24, 2019.

  1. Black screen at logon command32 prompt


    Hello!My first thread of a error ever here and also my first post.Having a very persistent problem that i cant resolve myself.I keep getting a black screen with only mouse cursor available and a open command window.The only way to get past it it is to type explorer.exe in command window.Then windows resumes normal operation.I have tried windows own repair mode but it gets stuck on the same place with a message from windows that says it cannot repair because of SrtTrail.txt in system32 windows folder.Please PLEASE can someone help me remove this crap without reinstalling lots and lots of software all over again?

    :)
     
    Ballongo77, Sep 24, 2019
    #1
  2. TairikuOkami, Sep 24, 2019
    #2
  3. Black screen at logon command32 prompt

    Hello!My first thread of a error ever here and also my first post.Having a very persistent problem that i cant resolve myself.I keep getting a black screen with only mouse cursor available and a open command window.The only way to get past it it is to type explorer.exe in command window.Then windows resumes normal operation.I have tried windows own repair mode but it gets stuck on the same place with a message from windows that says it cannot repair because of SrtTrail.txt in system32 windows folder.Please PLEASE can someone help me remove this crap without reinstalling lots and lots of software all over again?
     
    Ballongo77, Sep 24, 2019
    #3
  4. Ander Win User

    Black screen at logon command32 prompt

    Black screen after logon fixed, sort of, but...


    Hey guys,

    I upgraded Windows 8.1 to Win 10. Everything seemed to go okay, and the Win 10 logon screen appeared. But when I logged into my existing account, all I got was a black screen with a movable mouse pointer.

    I thought that running Windows Update might fix it—but I couldn't do that because I couldn't see anything.

    I tried booting to Safe Mode, but got the same black screen.

    I tried various suggestions I found online. What finally worked was manually creating a new user account from a command line. Here's how, in case anyone's interested (hey, I'm a technical writer, I can't help it):

    1. At the logon screen, hold Shift, click the "power" icon in the lower right corner, then click Restart.
    2. On the screens that appear, clicked Advanced Options > Startup Settings > Restart.
    3. When the list of startup options appears, press the number shown for Safe Mode with Command Prompt.
    4. At the command prompt, type the following, then press Enter: net user test 12345 /ADD
    5. Press Ctrl+Alt+Delete for the options screen, then click Restart. (Or you may have to click Log Off, then click Restart from the Win 10 logon screen—but don't hold Shift this time.)
    6. Log onto the new "test" account (password 12345).
    I now have a new account with a "virgin" Win 10 desktop. I've made it an Administrator account by opening User Accounts and, when prompted, entering my previous account's password. (To do this, your previous account must have been an Administrator account.)

    I know I can now manually copy everything over from my previous account, then spend a whole day reconfiguring Windows and all my apps. However, I suspect that some of my previous account's settings are just conflicting with Win 10 and preventing it from starting.

    Is there a way I can use the new account to change my previous account's settings (e.g. graphic options, startup tasks)? That'd sure be a lot easier. Thanks, A.
     
    Ander, Sep 24, 2019
    #4
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Black screen at logon command32 prompt

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