Windows 10: Black Screen Before Login

Discus and support Black Screen Before Login in Windows Hello & Lockscreen to solve the problem; After the update of october 2018 update 1809 my laptop is having a problem of black screen before the sign in page. It takes around 8 to 10 seconds to... Discussion in 'Windows Hello & Lockscreen' started by AdarshGurazada, Apr 17, 2019.

  1. ADARSHGURAZADA
    AdarshGurazada Win User

    Black Screen Before Login


    After the update of october 2018 update 1809 my laptop is having a problem of black screen before the sign in page.

    It takes around 8 to 10 seconds to show the lock screen. I don't know what's the problem. I feel so annoying as this is a brand new laptop with 8gb ram and i5 processor and 4gb graphics. Help me out!!.

    Peace✌

    :)
     
    AdarshGurazada, Apr 17, 2019
    #1
  2. ROSE CAL
    Rose Cal Win User

    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article     to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Apr 17, 2019
    #2
  3. SANTOSH_RAI
    Santosh_Rai Win User
    Black Screen with Pointer

    Hi Costa,

    Thanks for posting your query on Microsoft Community. We will surely help you with simple steps to resolve your issue.

    To assist you better, please provide few details.


    • Is the black screen with courser appears after login or before login?

    • Did you make any changes to the computer, prior to the issue?
    I suggest you to refer to the below link where the same type of issue had been discussed, refer to the suggestion given by
    Sharath Srinivasa on August 7, 2015.

    Black screen after upgrading to Windows 10

    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
    Santosh_Rai, Apr 17, 2019
    #3
  4. VANESSA YAR
    Vanessa Yar Win User

    Black Screen Before Login

    Black screen with cursor after login

    Hi Sarthak,

    We'd like to verify some information to help us sort out this issue.

    • How often do you encounter this problem?
    • Did you receive any error message?

    Since you've tried almost all workarounds to address this problem, we suggest that you follow the steps and instructions provided on the link

    Troubleshoot black screen problems    . Let us know if you encounter any issues so we can assist you further.

    Looking forward to your reply.

    Regards.
     
    Vanessa Yar, Apr 17, 2019
    #4
Thema:

Black Screen Before Login

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