Windows 10: Black Screen before sign in

Discus and support Black Screen before sign in in Windows 10 BSOD Crashes and Debugging to solve the problem; For Christmas I swapped out my obsolete hardware and have had nothing but issues since. I switched out the CPU, MOBO, and RAM, and had to buy a new... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by DamianHibbard, Feb 15, 2019.

  1. Black Screen before sign in


    For Christmas I swapped out my obsolete hardware and have had nothing but issues since. I switched out the CPU, MOBO, and RAM, and had to buy a new copy of win10 having not know the license wasn’t transferable: first mistake. I had been running Win10 before the swap with no issues. But ever since it shuts down after the POST then boots up normally. Within the past week, it would freeze and crash, and when I attempted to click on a program I’d get an error saying something to then effect of “there is no free memory to perform this task” when my system monitor showed I had almost 28gb of free ram. I ran /chkdsk and /scannow which found no errors. The BSOD I last received gave me the NTFS_FILE_SYSTEM status code which I wasn’t able to troubleshoot.

    So today I turned my computer on, it booted up to the sign-in screen with no issues. I left it at desktop for about 20minutes and came back to a black screen. I held the power button for a hard shutdown and booted it back up, it shows the ASUS splash screen, windows icon for a few seconds then bam—just a black screen. When I move the mouse a cursor appears with a blue loading circle intermittently appearing above it. WIN + P is the only keyboard command that works. Booting from BIOS has the same result.


    Intel i9-9990k
    ASUS Z390-PRO
    Corsair Vengeance LPX 32GB(16x2)DDR4 2133MHz
    Corsair HX750i PSU
    Corsiar H100i liquid cooler
    EVGA GTX970 FTW2.0 GPU
    Samsung 850 Pro 512GB
    WD Black 1TB HD
    WD Gold 8TB HD


    :)
     
    DamianHibbard, Feb 15, 2019
    #1
  2. Arul_D Win User

    Black Screen on Startup

    Hello,

    Could you please answer few questions:


    • When you say “Now, nothing is on my desktop” what exactly are you referring to?

    • Are you getting black screen after Sign in?
    If you are getting black screen after sign in, I would suggest you to follow the steps mentioned in the below help article and check if it helps.

    Troubleshoot black screen problems

    http://windows.microsoft.com/en-in/windows-10/troubleshoot-black-screen-problems

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Arul_D, Feb 15, 2019
    #2
  3. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Feb 15, 2019
    #3
  4. Rose Cal Win User

    Black Screen before sign in

    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Feb 15, 2019
    #4
Thema:

Black Screen before sign in

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