Windows 10: Black screen, crash and fans spin fast, have to shut down by power button - KernelEvent 141

Hi folks,


Having a repeat problem over the past month or so. When I use my PC to play a game, I keep getting a crash of sorts. During play my screen shuts off as though it's been disconnected, and the fans on my graphics card spin up fast and just keep going until I do a hard reset. I'm fairly sure its related to my graphics card, which is a 1070Ti by the way. I have tried to get a report, but I cannot make sense of it:


Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffab0f33554460
Parameter 2: fffff80050b8694c
Parameter 3: 0
Parameter 4: 2178
OS version: 10_0_17763
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.17763.2.0.0.256.48
Locale ID: 2057


Can anybody give any further info as to why I keep crashing? It's ruining my experience.


Thanks in advance and best regards,


Andrew from Derbyshire, England.

:)

 

The light on the power button stays on even after shut down.

Hi,

Thank you for posting your query on Microsoft Community.

As per your description, I understand that the light on the power button stays on even after shut down.

We will assist you to resolve the issue.

This issue may arise due to various reasons:

• 
  System not properly shut down or might be in sleep mode.
  
• 
  Power cord connected to the device.
  
• 
  Change in the settings.
  

I would appreciate if you could answer few questions to narrow down to the issue.

• 
  What is the make and model of the computer?
  
• 
  Did you make any recent changes to the settings?
  
• 
  Does the CPU fan spins after the shutdown?
  

As an initial troubleshooting step, (if you are using a laptop).

Unplug the charger from the lap top and check if the issue persists and also try to shut down from the lock screen.

If the issue persists, I suggest you to run the Power troubleshooter and check if it helps.

Follow these steps to run Power troubleshooter:

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Power.

5. Follow the on-screen instructions to run the troubleshooter.

6. Check if issue persists.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Windows 10, stuck at black screen with loading spinning circle

Hello,

We tried many times this steps, but nothing is happen:

1. Press and hold the power button until the computer shuts down.
2. Press the power button again
3. As soon as the spinning wheel starts, press and hold the power button
4. Repeat until automatic repair starts (usually 3 loops).

 

Black Screen solveed definitively

I have this same issue. Windows 10 was installed and was working fine on my laptop and then one day, black screen without a cursor or anything. I can only power the unit off and on, but with nothing other than a black screen I can't do anything. Tried the "ctrl-password" step but nothing. Nothing on the keyboard has any effect, I can only do a hard power off/on.

The only thing I can think of, all had been working fine when my battery died. My laptop automatically shut down and went to blank (not black) screen. I plugged it in for a while to charge but ever since then, I can power on, I hear the harddrive spin and the fan comes on, but I never get anything other than a black screen. Did your problem start after a power issue?