Windows 10: Black Screen Crash while gaming

I was playing a game on my computer until my computer Monitor Went black and then I was forced to shut off my computer. This is the error code I recieved:The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 0xffffda8348613010, 0xfffff8062e650c20, 0xffffffffc000009a, 0x0000000000000004. A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 13792f94-2bd1-45d5-b468-ec768a8d41d2.My temperatures were normal, my components are stable and I've been troubleshoo

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Unable to play video games on Windows 10, black screen after log-in screen

Hi Natasha,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with accessing the Windows 10 operating system, we will help you with this issue.

Do let us know the following to assist you better with this issue:

• From where are you trying to play the video games (downloaded/ from website)?
• If you are playing games from website which browser are you using?
• Were you able to see any error code/ error message when the game crashes?
• Are you able log-in to your computer?

This issue might have occurred due to corrupted/ outdated display drivers.

As you see black screen while logging to the desktop, I suggest you to refer to the below Microsoft article about this issue, try the troubleshooting steps and check if it helps.

Black screen after upgrading to Windows 10

Also, I suggest you to install all the pending updates on your device.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Kindly update the status of this issue and required information, we will be happy to help you further.

 

Black screen at start up

Hi Lourens,

One possible reason that you are experiencing the black screen issue is the display adapter.

• Have you made any changes prior to the concern?
• Did you try updating the graphics display driver?
• Are you getting any error messages when the games crashed?

For now, we recommend that you follow the troubleshooting steps for black screen errors in this
article
and see if it helps.

 

Black Screen, GPU Fan 100% When Playing Games

I would suggest going back to at least the October version: