Windows 10: Black screen dominates personalized screen requiring a reboot to restore personalized...

Discus and support Black screen dominates personalized screen requiring a reboot to restore personalized... in Windows 10 BSOD Crashes and Debugging to solve the problem; Black screen dominates personalized screen requiring a reboot to restore personalized screen - Is there a fix?... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by 1Andersong1, Oct 5, 2020.

  1. 1ANDERSONG1
    1Andersong1 Win User

    Black screen dominates personalized screen requiring a reboot to restore personalized...


    Black screen dominates personalized screen requiring a reboot to restore personalized screen - Is there a fix?

    :)
     
    1Andersong1, Oct 5, 2020
    #1
  2. ZBOOK
    zbook Win User

    Problems after upgrade to 1909.Black screen with Personalized Settings

    From safe mode > contol + alt + del > switched user > Hi We have updates that might take several minutes > don't turn off your PC > Leave everything to us > Making sure everything is ready to go > These updates help protect you in an online world > black screen > contol + alt + del > attempted reboot safe mode with shift restart > displayed Someone is still using this PC. If you restart now, they could lose unsaved work > clicked switch user > displayed safe mode Build 18362.19h1_release.190318-1202 with black screen > control + alt + del > sign out > logon window > still displaying Someone else is still using this PC. If you restart now, they could lose unsaved work. > restart anyway (shift + restart) > opened Choose an option > selected turn off your PC.

    Power on > hp icon > rotatin white dots on black background > blue background with please wait and rotating white dots > splash screen > clicked enter > logon screen > entered password > welcome with rotating white dots > black screen with Personalized Settings in left upper corner > when mouse is placed in the Personalized Settings box it changed to a rotating blue circle > control + alt + delete > shutdown

    Booted using Kyhi boot rescue using F9 > Microsoft icon > desktop > opened this PC, control panel, and administrator command prompt

    The switching of users made Personal Settings disappear followed by updates (not checked to see if any changes made) > switched users Personal Settings (not responding) reappeared with change of users

    What other troubleshooting options are there?

    Had you seen these troubleshooting steps for older Widows builds:
    How to fix Windows 10 personalized settings not responding - Win10 FAQ
    Steps 4 onward (registry steps)

    What other troubleshooting steps?
    Anything with Kyhi boot rescue?
     
    zbook, Oct 5, 2020
    #2
  3. ZPLUGGER
    zplugger Win User
    Personalization Screen


    When I go to Personalization/Lock Screen the pictures are real faint,like grayed out. Is this normal ? It will not let me change the picture here,is this normal. Thanks for any suggestion you may have.

    Z
     
    zplugger, Oct 5, 2020
    #3
  4. MH7MH7MH7
    mh7mh7mh7 Win User

    Black screen dominates personalized screen requiring a reboot to restore personalized...

    Personal settings not responding and black screen

     
    mh7mh7mh7, Oct 5, 2020
    #4
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Black screen dominates personalized screen requiring a reboot to restore personalized...

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