Windows 10: Black screen during graphic driver update

Discus and support Black screen during graphic driver update in Windows 10 Drivers and Hardware to solve the problem; So I am using CCleaner to update my drivers and then I made it on for graphics and then I got a black screen. It's been hours. I tried doing the... Discussion in 'Windows 10 Drivers and Hardware' started by Rakadoo, May 13, 2022.

  1. Rakadoo Win User

    Black screen during graphic driver update


    So I am using CCleaner to update my drivers and then I made it on for graphics and then I got a black screen. It's been hours. I tried doing the methods like Windows Key + Ctrl + Shift + B and Win Key + X but none of them worked. I also can't see my cursor. I'm scared to turn off my computer or restart it because I don't want to stop the driver update if it's even going on still. Any help will be very appreciated. Thank you!

    :)
     
    Rakadoo, May 13, 2022
    #1

  2. Black Screen During Driver Update Black screen during graphic driver update :(

    I reinstalled my laptop back to factory settings, and I wanted to update the GPU drivers. But when I try, the screen turns black during the update, but the computer is still running. I was forced to turn off the computer and turn it back on. I used system restore, so now I'm using the default drivers that came with the laptop. Can you guys suggest anything?
     
    mrpubnoobz, May 13, 2022
    #2
  3. Nikhar_K Win User
    Black screen after updating display drivers

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that after upgrading the graphics drivers, you are receiving a Black screen. I’ll certainly assist
    you with the issue.



    However, please let us know:




    • When exactly do you see a black screen?


    • Are you able to boot the computer to the login in screen?

    • What is the make and model of the computer?



    I suggest you to try refreshing the graphics driver by using the key sequence
    Windows logo key + Ctrl + Shift + B and see if that helps.



    I would suggest you to try booting the computer into Safe Mode and try disabling the display driver. Refer
    the article on Start
    your PC in safe mode in Windows 10
    .



    After booting the computer to Safe Mode, refer the steps mentioned below:




    1. Press
      Windows logo key + X, and select Device Manager.

    2. Expand
      Display Adapters.

    3. Right click on the
      Display driver and select Disable device.

    4. Restart the computer.



    If this allows you to boot the computer to normal mode, try uninstalling the driver.
    To do this, refer the steps mentioned below:




    1. Press
      Windows logo key + X, and select Device Manager.

    2. Expand
      Display Adapters.

    3. Right click on the
      Display driver and select Uninstall.

    4. Restart the computer.



    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, May 13, 2022
    #3
  4. Black screen during graphic driver update

    Black screen on Edge

    Hello,

    Thank you for posting your query in Microsoft Community.

    Please answer the question below:

    • Did you make any recent hardware/software changes?
    • Is the complete screen black?

    Uninstall and Reinstall the Graphics Card Drivers.

    Step 1: Uninstall the Graphics Card
    Drivers


    • Press “Windows Logo” + “X” keys on the keyboard.

    • Click on “Device Manager” from that list.

    • Search for the Graphics Card
      from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
      from the computer.

    • Follow the on-screen instructions to complete it and then restart the computer if prompted.

    After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

    Update Driver Software from the Manufacturer’s website:

    Step 2: Go to the Computer or Graphics Card
    manufacturer’s website and search for the latest Windows 10 drivers available for the
    Graphics Card model and then install it by following the instructions given in the website.

    Please get back to us with the screen shot of the black screen.

    I would suggest you to check this link and see if it helps.

    http://answers.microsoft.com/en-us/...our-post/2594b08e-32a3-476a-85a6-b021181be7e4

    I hope this helps you. If you have any further queries, feel free to contact us. We will be happy to help you.

    Thank you.
     
    Amit(Kumar), May 13, 2022
    #4
Thema:

Black screen during graphic driver update

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