Windows 10: Black screen during Intel Graphics driver enabling

Discus and support Black screen during Intel Graphics driver enabling in Windows 10 Drivers and Hardware to solve the problem; HiMy Dell Inspiron 5459 was giving flickering issues. I have got the display cable changed and since then facing very peculiar issue.When the Intel... Discussion in 'Windows 10 Drivers and Hardware' started by AnujMathur3, Sep 1, 2021.

  1. Black screen during Intel Graphics driver enabling


    HiMy Dell Inspiron 5459 was giving flickering issues. I have got the display cable changed and since then facing very peculiar issue.When the Intel Graphics 520 is enabled, the display in BIOS Dell splash logo remains in laptop screen, but immediately once system enters WIN 10, laptop screen blacks out but lights, fan are working. I happened to connect an HDMI cable to external monitor, only to realise the display moves to the external monitor, while the laptop screen is still blank....Also, some other observations:- No option to adjust brightness slider in windows- No option to extend/ dupl

    :)
     
    AnujMathur3, Sep 1, 2021
    #1

  2. Black screen after installing Intel HD Graphics 630 driver

    The screen turns black as soon as Intel HD Graphics 630 drivers are updated.

    All other drivers are installed and updated.

    Everything works normally until the driver is being installed. During the installation process the screen goes black. The cursor does not appear and the keyboard is still lit.

    Whenever i restarted the laptop, after the windows loading screen, the screen goes back to black. The solution is to enter safe mode and uninstall the HD Graphics 630 driver, therefore
    using the Microsoft Basic Video Adapter.

    However, with this basic driver, the laptop performance drops in applications that require graphics processing, making it impractical to use in such situations.

    I tried these possible solutions:

    • I tried to install several versions of the driver, which were available on the dell website itself or on the intel website, and all of them had a black screen during the installation.
    • I disabled Windows Update because it was Installing the driver automatically and the screen was turning black after a few minutes, so it doesn't work too.
    • I have also completely uninstalled the nvidia and intel drivers using DDU and tried to install hd graphics 630 drivers, but the black screen still persists.
    • Tried to update using the device manager. Same thing, screen still turns black.
    • I also tried to use an external monitor to see if there was video, the issue persists.
    • I already contacted dell and intell support, noboby seems to have a solution.

    Laptop: Dell Inspiron 15 Gaming 7567
    Windows 10 Pro version 1903
    Bios version 1.10.0
    Intel HD Graphics 630
    NVIDIA GeForce GTX 1050 Ti
    Intel Core i7-7700HQ
     
    ThiagoBarbosa9, Sep 1, 2021
    #2
  3. Black Screen after restarting computer (after installing intel HD 3000 graphics using teamviewer)

    Hi Evan,

    I realize that you get a black screen after restarting computer. I will try to help you with this issue.

    Please answer these questions to get more clarity on this issue:


    • What is the make and model of the PC?

    • Does the issue reoccur if you remove the Intel HD 3000 graphics card?

    Suggest you to follow all the steps from this article to check if that helps.

    Troubleshoot black screen problems: Troubleshoot black screen or blank screen errors

    Keep us informed to help you further.
     
    Srimadhwa B, Sep 1, 2021
    #3
  4. Black screen during Intel Graphics driver enabling

    Black Screen after Installing Intel (R) HD Graphics Driver

    There seems to be no clear answer about Intel HD Graphics driver causing trouble with screens. Having wandered throughout the internet, I realized no solution was working for me. Then I went back to my computer to study the installation logs. It is from
    there that I found the problem with black screen upon installing intel hd graphics drivers. Apparently, installation always stopped due to the computer's power plan/policy. It happens that the intel graphics driver won't work with the default Balanced Power
    Plan, which seems to be the default when installing Windows 10 1803. Therefore, to correct the black screen, I entered into Safe Mode and reinstalled the problematic intel graphics driver, then went to the Control Panel > Hardware and Sound > Power Options.
    Under the Balanced (recommended) option, I selected Change plan settings > Change advanced power settings, then expanding the 'Intel (R) Graphics Settings > Intel (R) Graphics Power Plan', I set both On battery and Plugged in to "Maximum Performance". Then
    I restarted my computer and voila! It worked. No black screen again.
     
    LemurLeison, Sep 1, 2021
    #4
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Black screen during Intel Graphics driver enabling

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