Windows 10: Black Screen - Ecran noir

Hi,


While I was using my computer, suddenly a blue screen appeared out of nowhere. It said that my computer had encountered an error and that it would restart. However, once it restarted the screen stayed black. I know the computer is turned on because the light of the keys is on.

I've tried different things like turning off and restarting the computer a couple of times, pressing "ctrl + alt + del", inserting a usb stick with a boot following insructions. However, nothing works. Whenever I turn on the computer it just stays black, the windows logo doesn't even appear and nothing seems to work.

Has anyone any idea what might be wrong and what I can do.


Thanks!

:)

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

black screen

Hi Bart,

It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• What happen when you tried to login?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this
article to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

Let us know if you need further assistance.

 

Lumia 800 : écran noir

boujour a tous j ai moi aussi un probleme d ecran noir pd que je telephone cela fait 4fois que je change de tel et perd tout mes photos et autre.... je ne sais pas quoi faire y a t il une solution merci de m expliquer comment regler le probleme ?