Windows 10: Black screen error

Discus and support Black screen error in Windows 10 Installation and Upgrade to solve the problem; First i had a windows 7 but i updated it using tool to windows 10 suddenly there was a disk checking and now when i start my system after entering the... Discussion in 'Windows 10 Installation and Upgrade' started by Ashish#EO, Mar 3, 2020.

  1. Ashish#EO Win User

    Black screen error


    First i had a windows 7 but i updated it using tool to windows 10 suddenly there was a disk checking and now when i start my system after entering the password i can see only a cursor on a Black screen please reply i tried it to solve using task manager but when i open the task manager i only see a cursor on a Black screen. Even when i am entering task manager it has no response. I also tried to boot in safe mode but when i enter safe mode no icons are displayed and no function works. Please reply as soon as possible.

    :)
     
    Ashish#EO, Mar 3, 2020
    #1

  2. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Mar 3, 2020
    #2
  3. Rose Cal Win User
    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Mar 3, 2020
    #3
  4. Peer_Sam Win User

    Black screen error

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Mar 3, 2020
    #4
Thema:

Black screen error

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