Windows 10: Black Screen Issues

Discus and support Black Screen Issues in Windows 10 Support to solve the problem; Since I updated my computer to Windows 10 I have been suffering from a mayor issue, that is every certain amount of time my computer screen will go... Discussion in 'Windows 10 Support' started by Symbionte, May 6, 2019.

  1. Symbionte Win User

    Black Screen Issues

    Since I updated my computer to Windows 10 I have been suffering from a mayor issue, that is every certain amount of time my computer screen will go totally black (like if it went to sleep mode) and computer will be completely unresponsive. I tried everything: formatted, updated drivers, tested every component, uninstalled all the software...I was still having the issue.

    After a while being desparate I found this thread where it says that x79 platform with windows ten suffer from this, and that the solution is to turn off virtualization in BIOS (VTd) and not to use Corsair Link. After doing so, I thought I had found the solution, but sadly, is still happens sometimes. After changing my motherboards battery, and making really sure that the BIOS settings where the same, the problem is still hapenning every now and then, and I don't know what else to do...

    Has anyone encountered this situation or know what else I could try?
    The computer is a Asus Rampage IV Black edition (X79), Intel 4930k, 32 gb Corsair dominator Platinum 2133, Corsair AXi 1200, 2x Asus GTX980, Samsung 840 Pro.


    Symbionte, May 6, 2019

  2. Black screen error


    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
    Dhavelyn Mer, May 6, 2019
  3. Ryan Fra Win User
    Endless black screen without anything but it is on

    Hi Basim,

    There are several reasons why the screen turns black only. It can be an issue with the software or hardware. Please answer the following questions:

    • Are there any major changes made on your computer before the issue started?
    • Have you performed any troubleshooting steps to fix the issue?

    For now, we suggest that you follow the troubleshooting steps from this

    We are looking forward to your reply.
    Ryan Fra, May 6, 2019
  4. Arul_D Win User

    Black Screen Issues

    Black Screen on Startup


    Could you please answer few questions:

    • When you say “Now, nothing is on my desktop” what exactly are you referring to?

    • Are you getting black screen after Sign in?
    If you are getting black screen after sign in, I would suggest you to follow the steps mentioned in the below help article and check if it helps.

    Troubleshoot black screen problems

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
    Arul_D, May 6, 2019

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