Windows 10: Black Screen Keeps Appearing

Hi, I was wondering if someone could help me please regarding a black screen that keeps showing up on my laptop. My laptop is a Lenovo L340-17IRH Gaming Laptop ideapad - Type 81LL.My games keep crashing/turning to a black screen on my laptop more specifically, during my Sims 4 game via the EA App while I’ve been using other programmes at the same time e.g. Google Chrome, Spotify, Microsoft Word, Scrivener etc.. There doesn’t seem to be a pattern, these crashes have all occurred at random, unrelated points, and I’ve been forced to shut down my laptop whenever this occurs as nothing seems

:)

 

Black Dots appears on screen

Hello Kushal,

Black screen errors can be caused by issues with the display adapter drivers, connection issues between with your PC or display, or during installation of operating system or updates.

For resolution, we suggest that you follow our guided walk-through to resolve black screen errors. See
Troubleshoot black screen or blank screen errors. Choose the error you're experiencing from the list,
and a set of troubleshooting steps will be provided.

Please update us with the results. We will be glad to assist you.

 

Black Screen Isuue in Window 10

Hi kashish,

I would appreciate you for trying troubleshooting steps.

To understand the issue better, I request you to answer few questions:

• Does black screen appear when you before user login’s or after user has logged in ?
  
• Does black screen appears when you lock your pc?

This problem occurs because of a change in the behavior of Win Logon and Logon UI. This change introduces the potential for the deadlock.

I would also suggest you to install all the updates available for the system and check if it helps.

Follow the Below steps:

• Type settings in the Search area on the taskbar and select Settings
• Select Update and Security.
• Click on Windows Update and select Check for Updates

Keep us posted with the status of the issue. We’ll be glad to assist if you need further assistance.

Thank you

 

Black Dots appears on screen

The thread which u provided is when windows hang but in my case it doesn't hang it works fine but as u see in first picture icons,taskbar are displayed