Windows 10: Black Screen of Death while updating from 8.1 to 10.

What should I do? I have restarted about 3 times now. What did you guys do to fix it? Any ideas?

:)

 

Blue screen of death while updating to WIN 10

Hi,

Sorry for the delay.

We have been seeing black screen issues of several types after upgrading to Windows 10. The main causes observed so far are driver issues, output to unexpected port, and possibly also issues with the Lock Screen app. Please use these steps:

• Try connecting to different video outputs on the PC. Sometimes a change in driver can cause the video to be sent:
  • To a different Adapter: from integrated graphics to a discrete card or vice versa.
    
  • To a different output: from HDMI to DVI, DisplayPort to VGA, or any other combination.
    
• Try to boot into Safe Mode with Networking or Enable low-resolution video.
  • Advanced boot options, Safe Mode with Networking, or Low Resolution Video
  • Check Device Manager and look for Display Adapters
    • If you see 2 items under Display Adapters, disable the integrated video card (e.g. Intel HD 4000 or AMD Radeon HD 4200) and restart. (try vice versa if it does not work)
      
    • If you see 1 item under Display Adapters, rollback the driver or uninstall the display adapter in Device Manager, and enable the option to delete driver software.
      
  • Check the PC or display adapter manufacturer’s site for an updated driver.
  
  

Safe Mode Article:
http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01

We are seeing updated drivers from all of the major video chipset manufacturers. So the best driver will often be only days old.

Refer to the following articles which speak about the possible causes and resolutions for these kind of issues:

The Windows 10 upgrade appears to
hang

How to: Troubleshoot common Setup and Stop Errors
during Windows 10 Installation

How to: A list of things to do if Windows 10
Setup fails.

Get back to us for further assistance regarding this issue.

 

Blue screen of death while updating to WIN 10

Greetings. So I've been trying to update to Windows 10 a lot of times using Windows Update and the media creater tool but my laptop always crashes to a blue screen of death on 80-90%. I'm currently using Windows 8.1. Thanks for taking your time.

 

After restart during install?

 

Do you have an Alienware perchance?

 

Nope but have MSI mobo that had issies with fast boot enabled with UEFI

 

I have an asus computer. I have reset it multiple times now too and when it gets to installing windows it goes black after it restarts. Anyone help?

 

Secure boot or fast boot enabled in bios? long shot but worth a try. Clear CMOS just incase? Just saying as fast boot caused me BSOD on reboot.

 

What does that mean? I'm not very tech savy. Please explain a bit more. I'm currently in the process of resetting my pc a third time.

 

I powered it off and unplugged the power for over 30 mins and now I started it up and I got a UEFI BIOS Utility - Advanced Mode screen. I'm clueless on what to do. Any help? I just want my pc to start up :|

 

Now I'm stuck in a startup loop that won't stop and sometimes get a overclocking failed screen.

 

Guys, if you have finished the upgrade but only get a black screen of death with a white cursor AFTER LOGGING IN and even safe mode won't help, then there is a way to restore!

You have to, from the lock screen or Ctrl Alt Del screen, click the Power menu, hold SHIFT and click restart.

This will open up the blue menu. Go to advanced settings, > advanced start up settings.

Then the computer will reboot with a blue menu like this: http://www.eightforums.com/attachmen...p_settings.jpg

You have to press F10 for more options, then "1" for recovery options.

Then the PC will reboot into the same original blue menu, but this time with more options. There is a small option at the bottom that says "more settings" and then on there you can click "Revert to previous build".

This took about 5 minutes and I was back in Windows 8.1 still asking me to upgrade again.

I hope this helps!

 

This fix worked for me.
If you are at the black screen and cursor, then Microsoft says you may be at your boot signon screen but are unable to view the screen. The sign on is still there. So here is their fix:
1. Push the control key. (This moves the focus to the password box)
2. Enter your logon password and push <Enter>. (When I did this the cursor vanished.)
NOW WAIT. It took my relatively fast Alien computer about 5 minutes to finish the set up and (SMILE) there was Windows 10.
NOTE: If you have been pushing on the keyboard, you may need to reboot to get to a clean log on page to perform the above log on in the dark.
GOOD LUCK.

 

This didn't work for me. I can get to the login screen, but AFTER logging in I get the black screen and cursor.