Windows 10: Black screen on boot but only on secondary monitors

Discus and support Black screen on boot but only on secondary monitors in Windows 10 Support to solve the problem; Brand new guy with a question: I have a Dell Inspiron 13 connected via a Kensington SD 4000 dock to two external monitors. When I am in my... Discussion in 'Windows 10 Support' started by RichardMiami, Feb 26, 2016.

  1. Black screen on boot but only on secondary monitors


    Brand new guy with a question:

    I have a Dell Inspiron 13 connected via a Kensington SD 4000 dock to two external monitors.

    When I am in my office, the laptop is connected to the dock, and the lid is closed.



    Everything works fine, EXCEPT when I restart (or just boot up)



    On restart - the laptop boots, but the secondary monitors (both) get a black screen - I can see the mouse cursor but nothing else.


    The quick "solution" is to open the laptop lid and close it again. This immediately brings the lock screen up to my secondary monitors and then everything is perfectly normal.



    What I want to happen is no black screen, just boot up to my secondary monitors. This used to happen, but something changed and I can not figure out what.



    What I have checked:

    The display drivers are up to date. This is an Intel HD Graphics520

    The docking station driver and firmware is up to date

    The Power Saver plans are all set to DO NOTHING WHEN PLUGGED IN, and to normal power saver type settings when on battery.

    I have been on Win 10 for a while, and this problem is recent.

    All updates are current.

    Rolling back the display driver did not change anything. It is now back up to date.



    Any ideas/suggestions would be appreciated! Thanks!

    :)
     
    RichardMiami, Feb 26, 2016
    #1

  2. Windows 10 - no boot - black screen after logo

    All the answers that I have seen assume that I can windows and commands on my screen. I have a laptop and the screen remains black if I boot to the USB. If I connect a second monitor, Windows treats the second monitor as an extension of the main monitor
    but will not allow me to open windows to change display or driver settings.

    It appears that Windows does not recognize the display on my laptop, treats a non-existent monitor as the primary monitor, and the my real secondary monitor as the secondary monitor. Without visual access to a primary monitor, I can do nothing.
     
    SteveSanderfoot, Feb 26, 2016
    #2
  3. RyanHir Win User
    Windows 10 Black screen with cursor.

    I also had only the cursor and black screen before sign-in. Once I disconnected the secondary HDMI display (to TV, primary is DVI to monitor) the DVI screen displayed correctly.
     
    RyanHir, Feb 26, 2016
    #3
Thema:

Black screen on boot but only on secondary monitors

Loading...
  1. Black screen on boot but only on secondary monitors - Similar Threads - Black screen boot

  2. Black screen, no boot

    in Windows 10 BSOD Crashes and Debugging
    Black screen, no boot: Dear readers. I need help with my pc win 10 64bit. The problem is with the boot. Basically it does not boot at all. The keyboard lamp won't turn on, so it is not usable also. The screen is black, nothing is shown. The mouse is the same, not visible. I tried to hear, if the...
  3. Black screen on boot

    in Windows 10 Performance & Maintenance
    Black screen on boot: When I try to boot up my pc, it goes straight to a black screen, no display whatsoever. I've tried restarting it 3 times in a row. The closest I've got was mashing F12 which gave me a few beeps then nothing. What else can I do?...
  4. Samsung S24D300 secondary monitor black screen

    in Windows 10 Drivers and Hardware
    Samsung S24D300 secondary monitor black screen: Hello, Two months ago I got a secondary monitor (Samsung S24D300) for my laptop (Toshiba Satellite c55). Setup was a breeze, and I had everything up and running right away. I have had no problems until this morning, when I sat down at my computer this morning, and found...
  5. Secondary Monitor Touchscreen

    in Windows 10 Drivers and Hardware
    Secondary Monitor Touchscreen: Hello, I have a theater room with a projector as my main display. I have recently bought an old Mimo UM-740 7" touchscreen. I have it working as a secondary display, problem is, the touch screen is moving the mouse on the main display. Is there a way to have just the...
  6. Black screen at booting

    in Windows 10 Drivers and Hardware
    Black screen at booting: I have a Samsung laptop. I had Windows 10 for about 2 weeks and everything was fine until last week. When I press the power button, the Windows 10 icon appears with the loading icon. After that, I'm getting a black screen for about 3 minutes then my login screen appears and...
  7. Secondary monitor

    in Windows 10 Graphic Cards
    Secondary monitor: Recently I bought a slightly larger monitor and planned to use the older one as a secondary monitor. I went in via 'Display Settings' but have managed to screw things up and I've ended up making this smaller monitor the primary one. How might I reverse this and thus make the...
  8. Black screen and cursor only

    in Windows 10 Support
    Black screen and cursor only: I have black screen and cursor only Tried opening task manager to run a new task to add in explorer.exe. Task manager then decides to close when i hit run new task. Any help on this would be greatly appreciated 84632
  9. Windows boots on secondary monitor

    in Windows 10 Support
    Windows boots on secondary monitor: Hello, I'm having an issue were the bios splash screen/Windows will boot up on the secondary monitor and then will go to the main so i can login.. i find this to be annoying and not only that.. it gives me an issue where if i alt tab out of my games.. it claims i have no...
  10. Black screen boot

    in Windows 10 Support
    Black screen boot: Went to restart my computer and when I did and rebooted it it went to a loading screen with the circle balls going around. It then goes to another loading the same thing. Then it goes to a black screen where I can move the mouse. I tried using the space and ctrl tricks to...

Users found this page by searching for:

  1. boot secondary-monitor black