Windows 10: black screen on camera app

my camera on my HP laptop is not working - just have a black screen

:)

 

my camera app shows a black screen

I did all steps described in your email, but the camera app still shows a black screen. Also skype and other tools do not allow use of the camera

 

BLACK SCREEN CAMERA

Hi everyone,

I have a laptop TOSHIBA SATELLITE P755-S5320 with camera integrated.

when I open the camera application to take a picture, it shows a black screen with an error message, as on the picture attached.

I tried some research that sent me to the DEVICE MANAGE. But in the there the webcam device is not even present.

I tried the bellow steps unsuccessfully

If your camera isn't found in Device Manager, first try using the camera with a different port on your device. If that doesn't work, try these steps:

1. In Device Manager, on the Action  menu, select  Scan for hardware changes. Wait for it to scan and reinstall updated drivers, restart your computer, and then try opening the Camera app again.
   

1. If your webcam still doesn’t work, visit the webcam manufacturer’s website.
   

I also tried the bellow steps unsuccessfully

1. Select Start > File Explorer.
2. In File Explorer, select This PC, and then select your OS disk, usually called OSDisk (C.
3. Under Home, select New folder, and then type Camera Roll as the name of the new folder.
4. Press and hold (or right-click) the Camera Roll folder you just created, and then select Include in library > Camera Roll.
5. Try taking a picture. If you see the same error message, try the next solution.

Could please someone help me?

Thanks.

It also doesn't work in applications or websites that require access to the camera. It still doesn't work even though, when turned on, my computer shows the message "Fotocamera attivata", which in Italian
means "Camera activated". I have an Acer Swift 3 that i bought in December 2019. Could please someone help me?

 

download Windows camera app

Success in resetting Store; that produced a download of the Windows camera, despite seeing error message again, download proceeded. Screen shows MS app for Windows camera and indicates downloaded. (Camera now listed in app list.) But when Launch was selected,
no action after screen with camera icon. Eventually message appeared " something went wrong: here is message code if needed: 0x400F4271>MediaCaptureFailedEvent>0xC00D3704. We seem to be moving ahead a step at a time. Next suggestion?