Windows 10: Black screen on old ATI video card after upgrade to 1809

Discus and support Black screen on old ATI video card after upgrade to 1809 in Windows 10 Drivers and Hardware to solve the problem; Previously I was using windows 10 1803 without an issue. However after upgrading to windows 10 1809 I've noticed that my ATI x1400 that's built into... Discussion in 'Windows 10 Drivers and Hardware' started by Vortex-5, Oct 3, 2018.

  1. VORTEX-5
    Vortex-5 Win User

    Black screen on old ATI video card after upgrade to 1809


    Previously I was using windows 10 1803 without an issue.


    However after upgrading to windows 10 1809 I've noticed that my ATI x1400 that's built into this laptop will show a black screen after suspending the laptop and waking it back up. You can eventually get some screen back by bashing [win] + [p] and eventually forcing detection.


    Has anyone found a work around for this problem?

    :)
     
    Vortex-5, Oct 3, 2018
    #1
  2. FRIDGEMAN
    Fridgeman Win User

    Video Card Installation

    Wanted to upgrade my old ATI 9000 series video card. Local electronic store suggested an
    ATI Radeon X1600Pro. Installed same could only get vertical color bars on screen. Reinstalled old 9000 and all worked okay. Returned to supplier and replaced with new card,
    exactly same symptoms. I feel it is unlikely that two cards are defective. Any suggestions would be appreciated.
    Fridgeman
     
    Fridgeman, Oct 3, 2018
    #2
  3. KOSZ
    kosz Win User
    ATI 3450 video card

    upgraded a Dell OPtiplex 790 i7 with an ATI 3450 video card and win 10 10525 does not see my video card or my 24 in. monitor which all worked great in win 10 10240 help

    Well after trying the above solution to no avail I upgraded to a different video card Nvidia 210 works like a charm

    thanks for your help
     
    kosz, Oct 3, 2018
    #3
  4. KARTHICKA_R
    Karthicka_R Win User

    Black screen on old ATI video card after upgrade to 1809

    Issue with black screen, dual display, ATI Integrated GPU

    Hi,

    I suggest you to follow the below methods and check if it helps.

    Method 1: I suggest you to go to device manager and disable the display drivers, check whether the issue persists or not.

    • Press Windows + X keys and click
      Device manager.
    • Click to expand Display adapters, right click the second adapter and click
      Disable.
    • Restart the computer and check whether the issue persists or not.
    • Repeat the same steps to disable the first display adapter and check if it helps.

    If you find the issue is with anyone of the display adapters then, I suggest you to update the display drivers from the manufactures website for Windows 10 and check if it helps.

    Method 2: I suggest you to follow the steps form the below article for
    “Black Screen” issues and check if it helps.

    Troubleshoot black screen problems

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

    Please get back to us with an update on this issue, we will be happy to assist you further.

    Thank you
     
    Karthicka_R, Oct 3, 2018
    #4
Thema:

Black screen on old ATI video card after upgrade to 1809

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