Windows 10: Black screen on Start-up

Discus and support Black screen on Start-up in Windows 10 BSOD Crashes and Debugging to solve the problem; This may be a long one... Past few months i've been having many problems with my PC Specialists laptop. Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Spinone2, Feb 26, 2019.

  1. Spinone2 Win User

    Black screen on Start-up


    This may be a long one...

    Past few months i've been having many problems with my PC Specialists laptop.

    Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz

    RAM 16GB (15.9 usable)

    NVIDIA GeForce GTX 1070

    Started off with Blue screen whenever launching a game with the stop code VIDEO_TDR_FAILURE nvlddmkm.sys (You'd have to shut it down by holding the power button as it would never complete) once doing that once you could launch games fine, it would just happen again the next day. So I just decided to ignore it and put up with annoyingly restarting it and as time went on i'm having to go through the process a few times before the game would actually launch.


    Now however whenever I first power on my laptop you can hear it power up but the screen remains black. Have to shut it down and restart it a few times before I can even log in, then when I log in it will freeze and I will have to power off/on THEN it finally works and I have to go through the whole blue screen problem. I've updated my drivers / uninstalled / reinstalled and that hasn't helped, I haven't yet done a fresh restart as I want to try and avoid that IF possible.


    Been looking around my laptop and trying to trouble shoot, the only thing i've found that may be of any help is on problem history in control panel it has 4 critical events listed, one of which is just "Windows failed to start and we are unable to determine the cause of the problem" and 3 of "CMStatus stopped working" C:\Program Files (x86)\Hotkey\CMStatus.exe and a few cases of Hardware error "LiveKernelEvent code 141 Locale ID 2057"


    I'm not very tech savvy so I know i've probably left a lot of details out in this I wonder if anyone knows of what CMStatus even is/if they know what may be the cause of any of this before I take/pay for it to be fixed - if it can be!

    :)
     
    Spinone2, Feb 26, 2019
    #1
  2. Ryan Fra Win User

    Endless black screen without anything but it is on

    Hi Basim,

    There are several reasons why the screen turns black only. It can be an issue with the software or hardware. Please answer the following questions:

    • Are there any major changes made on your computer before the issue started?
    • Have you performed any troubleshooting steps to fix the issue?

    For now, we suggest that you follow the troubleshooting steps from this
    link
    .

    We are looking forward to your reply.
     
    Ryan Fra, Feb 26, 2019
    #2
  3. 95Viper Win User
    Black screen after 'Starting Windows' sequence

    Sounds like the old... windows black screen of death.

    Try this quoted from "VisiHow" article "Repair Windows 7 Black Screen of Death":

    They, also, have some other options there, too.
    Google search and you will find a lot of the "Windows Black Screen of Death with cursor" fixes.
     
    95Viper, Feb 26, 2019
    #3
  4. Black screen on Start-up

    Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Feb 26, 2019
    #4
Thema:

Black screen on Start-up

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