Windows 10: Black screen on startup (1903)

Discus and support Black screen on startup (1903) in Windows 10 Support to solve the problem; This issue has started to happen recently (this week). When I start my computer, the display turned on and off repeatedly. This goes on for a few... Discussion in 'Windows 10 Support' started by TTSVids105, Jul 11, 2019 at 8:52 AM.

  1. Black screen on startup (1903)


    This issue has started to happen recently (this week).
    When I start my computer, the display turned on and off repeatedly. This goes on for a few times.
    After that, it leaves me with a black screen, the "Black Screen of Death".

    I was able to Ctrl+Shift+Win+B, but the drivers wouldn't start.
    I initially thought the display drivers are at fault, but these logs from Event Viewer proves otherwise:
    Fault bucket , type 0
    Event Name: WindowsBlackScreenDiagnosticsV1
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: NoVidPnPresent
    P2: Unknown
    P3: BlackBits
    P4: Hotkey
    P5: 10.0.18362.145
    P6:
    P7:
    P8:
    P9:
    P10:
    Attached files:
    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_NoVidPnPresent_3d6f594f7aeb39c238f7aeecd06af904c91d7f6_00000000_86fb24c1-3116-4c36-8938-22fba784b559
    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 86fb24c1-3116-4c36-8938-22fba784b559
    Report Status: 4100
    Hashed bucket:
    Cab Guid: 0


    Fault bucket 1672982101641456655, type 5
    Event Name: WindowsBlackScreenDiagnosticsV1
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: NoVidPnPresent
    P2: Unknown
    P3: BlackBits
    P4: Hotkey
    P5: 10.0.18362.145
    P6:
    P7:
    P8:
    P9:
    P10:
    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1F5E.tmp.WERInternalMetadata.xml
    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_NoVidPnPresent_3d6f594f7aeb39c238f7aeecd06af904c91d7f6_00000000_86fb24c1-3116-4c36-8938-22fba784b559
    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 86fb24c1-3116-4c36-8938-22fba784b559
    Report Status: 2147487744
    Hashed bucket: f3503f290d782a511737a05b8becec0f
    Cab Guid: 0


    I have an installation ISO on the ready to reset Windows if any potential solutions fail.

    :)
     
  2. Arul_D Win User

    Black Screen on Startup

    Hello,

    Could you please answer few questions:


    • When you say “Now, nothing is on my desktop” what exactly are you referring to?

    • Are you getting black screen after Sign in?
    If you are getting black screen after sign in, I would suggest you to follow the steps mentioned in the below help article and check if it helps.

    Troubleshoot black screen problems

    http://windows.microsoft.com/en-in/windows-10/troubleshoot-black-screen-problems

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
  3. Pavan_N Win User
    Black screen at initial startup, no cursor

    Hi,

    I appreciate the troubleshooting steps you have tried to resolve the issue. I suggest you to refer the link below and follow the troubleshooting steps suggested and check the status of the issue.

    Troubleshoot black screen problems

    Thank you.
     
  4. Black screen on startup (1903)

    Black screen in windows 10 on startup

    Hi Willu,

    Getting a black screen on startup may imply a problem with the display adapter, having an outdated driver, or could be that it was just finalizing the recent upgrade. To help sort out and address this problem, we suggest that you follow the steps provided
    in the link,
    Troubleshoot black screen or blank screen errors
    .

    Please update us with the result so we can further assist you.

    Regards.
     
Thema:

Black screen on startup (1903)

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