Windows 10: Black Screen on startup

Discus and support Black Screen on startup in Windows 10 Support to solve the problem; zbook - I cannot do anything. Black screen does not go away. I was just check for loose connections on back panel and noticed that the fan was not... Discussion in 'Windows 10 Support' started by Uffda, Jan 22, 2018.

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  1. CGIBSON
    cgibson Win User

    Black Screen on startup


    zbook - I cannot do anything. Black screen does not go away. I was just check for loose connections on back panel and noticed that the fan was not turning. No noise coming from PC and the only thing that seem to work is the power button. It turns and off, that it.
     
    cgibson, Jan 24, 2018
    #16
  2. ZBOOK
    zbook New Member
    zbook, Jan 24, 2018
    #17
  3. CGIBSON
    cgibson Win User
    zbook - from you first link "Tip: Make sure the computer turns on. If nothing happens (no lights, no sound, no fans, etc.), the computer has a power related issue."

    This is my current state. Checking if I can get someone who knows more than I do to come and have a look.
     
    cgibson, Jan 24, 2018
    #18
  4. CGIBSON
    cgibson Win User

    Black Screen on startup

    zbook - Sort of solved the problem - the PC is going back for replacement.

    Thanks for all your help and suggestions.
     
    cgibson, Jan 24, 2018
    #19
  5. ZBOOK
    zbook New Member
    Your very welcome.
    Many times they may exchange without troubleshooting the return.
    If they find the problem please report it in the thread.
     
    zbook, Apr 5, 2018
    #20
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Black Screen on startup

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