Windows 10: Black screen on Thinkpad E595 while/after update, WIN 10

I have a LENOVO E595 Thinkpad Notebook with Windows 10 installed. I just installed LENOVO VANTAGE, which suggested several updates.
I agreed to install the updates, went away to work on my desktop pc. When I returned after a while, the screen of the notebook was and still is black. There is no sign of activity on the screen, contrary to what I expect during updates. The device does not react to any keyboard activity. I cannot turn it off via the on/off-switch or pulling the plug, there is no reaction to alt-ctr-del.

I can hear the fan of the device working though it has an ssd only, so i do not know if there is storage medium activity.

I am wondering, whether the update is still running after - I estimate - over an hour or if an error has occured.

I cannot remember what exactly the proposed updates were. One might be a proposed biosrather sure than not sure, another one some kind of driver updatepackage rather not sure than sure about that one. Don't remember what the third one might have been.

Thank you for any advice what to do.

:)

 

Win 10 Pro Anniversary Update = black screen when running games. Is there a fix?

Recently updated to the Anniversary Update for Win 10 Pro. I held out for a while but decided to go ahead and install it. I am now receiving black screens when running games. The only work around is to run them in windowed mode rather than full screen. I can't update my video card drivers as they are the latest. Running a GTX 1070.

Is there any known fix for this?

 

black screen

Hi,

To assist you better regarding your concern, we would like to know more information:

• Did you get any error messages?
• Have you tried updating the drivers?

We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

link.

You can also check the article about troubleshooting black screen problems on the link below.

windows-10-troubleshoot-black-screen-problems

Hope this information helps. Please post us back if you need any further assistance.

 

Black Screen Isuue in Window 10

Hi kashish,

I would appreciate you for trying troubleshooting steps.

To understand the issue better, I request you to answer few questions:

• Does black screen appear when you before user login’s or after user has logged in ?
  
• Does black screen appears when you lock your pc?

This problem occurs because of a change in the behavior of Win Logon and Logon UI. This change introduces the potential for the deadlock.

I would also suggest you to install all the updates available for the system and check if it helps.

Follow the Below steps:

• Type settings in the Search area on the taskbar and select Settings
• Select Update and Security.
• Click on Windows Update and select Check for Updates

Keep us posted with the status of the issue. We’ll be glad to assist if you need further assistance.

Thank you