Windows 10: Black screen on trying to sign-in

Discus and support Black screen on trying to sign-in in Windows Hello & Lockscreen to solve the problem; My sign-in screen is enlarged and blurry. Whenever I press a keyany key at all, it takes me to a black screen and my cursor is visible. After a few... Discussion in 'Windows Hello & Lockscreen' started by Ro_._shni, May 15, 2021.

  1. Ro_._shni Win User

    Black screen on trying to sign-in


    My sign-in screen is enlarged and blurry. Whenever I press a keyany key at all, it takes me to a black screen and my cursor is visible. After a few seconds, it returns to the initial blurry sign-in screen. I'm using Windows 10 on a Lenovo Legion Y520.

    :)
     
    Ro_._shni, May 15, 2021
    #1
  2. Arul_D Win User

    Black Screen on Startup

    Hello,

    Could you please answer few questions:


    • When you say “Now, nothing is on my desktop” what exactly are you referring to?

    • Are you getting black screen after Sign in?
    If you are getting black screen after sign in, I would suggest you to follow the steps mentioned in the below help article and check if it helps.

    Troubleshoot black screen problems

    Troubleshoot black screen or blank screen errors

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Arul_D, May 15, 2021
    #2
  3. Remon Ont Win User
    black screen

    Hi,

    To assist you better regarding your concern, we would like to know more information:

    • Did you get any error messages?
    • Have you tried updating the drivers?
    We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

    link
    .

    You can also check the article about troubleshooting black screen problems on the link below.

    windows-10-troubleshoot-black-screen-problems

    Hope this information helps. Please post us back if you need any further assistance.
     
    Remon Ont, May 15, 2021
    #3
  4. Black screen on trying to sign-in

    Black Screen with Cursor during sign in

    Hello Patrick,

    We understand that you are facing issue with Black screen with cursor during sign-in in your system. Let us assist you with this issue.

    This issue might have occurred due to driver issues, output to unexpected port, and possibly also issues with the Lock Screen app. We suggest you to try the steps from the below link and check if it helps to resolve the problem:

    Troubleshoot black screen problems

    Let us know the status of the issue. We will be glad to assist you further.

    Thank you.
     
    Sangeeta Sarkar, May 15, 2021
    #4
Thema:

Black screen on trying to sign-in

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