Windows 10: Black Screen ONLY After Shut Down AND Plugged Out

This problem only happens when I shut down the computer AND unplug it from the power outlet. When I start the computer, the Windows Logo shows up like usual, but then it shows a black screen. After a few seconds, the computer starts to overheat I can hear the fan spinning. I have waited more than 10 minutes, but nothing happened. So I just hold in the power button for the computer to shut down and do it over again. When I can log into Windows second or third time after I repeat the on-off process, the time and date is always out. I have to go sync it in Settings. And some icons on the Ta

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Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

black screen

Hi Bart,

It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• What happen when you tried to login?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this
article to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

Let us know if you need further assistance.

 

Black screen after updating to 1703

Hi,

A stop error can occur if a problem causes your PC to shut down or restart unexpectedly. For us to identify the cause of this issue, we suggest that you refer to these articles:

• Troubleshoot black screen or blank screen errors
• Troubleshoot blue screen errors

The steps will be viewed once that you've selected the corresponding answer.

Let us know if you need further assistance.