Windows 10: Black screen Problem

Discus and support Black screen Problem in Windows 10 Performance & Maintenance to solve the problem; Hello. My name is Robert Read and my computer is not working right. I have a inspiron 24 (Model 3455 series). If anyone can help me fix it that would... Discussion in 'Windows 10 Performance & Maintenance' started by RobertRead3, Apr 18, 2019.

  1. Black screen Problem

    Hello. My name is Robert Read and my computer is not working right. I have a inspiron 24 (Model 3455 series). If anyone can help me fix it that would be great!

    RobertRead3, Apr 18, 2019
  2. Remon Ont Win User

    black screen


    To assist you better regarding your concern, we would like to know more information:

    • Did you get any error messages?
    • Have you tried updating the drivers?
    We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this


    You can also check the article about troubleshooting black screen problems on the link below.


    Hope this information helps. Please post us back if you need any further assistance.
    Remon Ont, Apr 18, 2019
  3. Rose Cal Win User
    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
    Rose Cal, Apr 18, 2019
  4. Black screen Problem

    Black screen error


    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
    Dhavelyn Mer, Apr 18, 2019

Black screen Problem

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