Windows 10: Black screen related to USB?

Discus and support Black screen related to USB? in Windows 10 Support to solve the problem; When I cold start my desktop (Windows 10 Home - 10.0.18363 Build 18363) I almost always get a black screen (after the MSI-logo). Nothing works anymore.... Discussion in 'Windows 10 Support' started by Rowdain, Dec 7, 2020.

  1. ROWDAIN
    Rowdain Win User

    Black screen related to USB?


    When I cold start my desktop (Windows 10 Home - 10.0.18363 Build 18363) I almost always get a black screen (after the MSI-logo). Nothing works anymore. The odd thing is, when I make sure my mouse and keyboard are unplugged when starting up, it boots up just fine.
    The odd thing is, after logging in in Windows, I can restart the computer without a single problem, and it 'll boot up properly, whether my mouse and keyboard are plugged in or not.
    Any ideas?

    Note: this is a new computer, but I had the same problems on my previous desktop (same keyb and mouse though).

    :)
     
    Rowdain, Dec 7, 2020
    #1
  2. DHAVELYN MER
    Dhavelyn Mer Win User

    Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Dec 7, 2020
    #2
  3. ROSE CAL
    Rose Cal Win User
    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article     to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Dec 7, 2020
    #3
  4. JDS63
    jds63 Win User

    Black screen related to USB?

    Black Screen after Log on


    So this is not a BSOD ? Have a Windows 10 disc or USB Flash Drive made ? How are you getting to task manager Ctrl.+Alt+Del ? Any cursor on screen ?
     
    jds63, Dec 7, 2020
    #4
Thema:

Black screen related to USB?

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