Windows 10: black screen,, unable to logon to windows 10

Discus and support black screen,, unable to logon to windows 10 in Windows 10 Customization to solve the problem; I today when i tried to start my HP desktop,, windows started to come up and got the the windows logo and the screen went black. I tried some the of... Discussion in 'Windows 10 Customization' started by oakron53, Sep 21, 2020.

  1. oakron53 Win User

    black screen,, unable to logon to windows 10


    I today when i tried to start my HP desktop,, windows started to come up and got the the windows logo and the screen went black.

    I tried some the of the self helps but put myself in a jackpot where now i don't even see the window logo on startup. is there any way to undo changes while flying blind,,, i believe the last change i had done i changed the video setting on a screen after doing a 3 time restart of the PC

    :)
     
    oakron53, Sep 21, 2020
    #1
  2. NdMk2o1o Win User

    New Crossfire setup black screen after windows logon

    Need some help, I have just installed a 2nd Sapphire VaporX 7950, both cards are plugged and are connected with 1 crossfire connector. PC powers on fine and gets to the Windows logon screen then the screen goes black, any ideas what the issue is?
     
    NdMk2o1o, Sep 21, 2020
    #2
  3. Black Screen Isuue in Window 10

    Hi kashish,

    I would appreciate you for trying troubleshooting steps.

    To understand the issue better, I request you to answer few questions:

    • Does black screen appear when you before user login’s or after user has logged in ?
    • Does black screen appears when you lock your pc?
    This problem occurs because of a change in the behavior of Win Logon and Logon UI. This change introduces the potential for the deadlock.

    I would also suggest you to install all the updates available for the system and check if it helps.

    Follow the Below steps:

    • Type settings in the Search area on the taskbar and select Settings
    • Select Update and Security.
    • Click on Windows Update and select Check for Updates

    Keep us posted with the status of the issue. We’ll be glad to assist if you need further assistance.

    Thank you
     
    Sujay Balraj, Sep 21, 2020
    #3
  4. black screen,, unable to logon to windows 10

    Black screen on Windows 10, unable to log-in with error: "Preapring Automatic Repair"

    Hi,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    As per the description, I understand that you are facing black screen errors and unable to log-in.

    Provide us the additional information to assist you better with this issue:

    • What is the exact error message/ error code of this issue?
    • Have you made any changes to the operating system prior to this issue?

    As a workaround, I suggest you to remove all the external devices being connected (except mouse and keyboard), try hard reboot the device and check the status of this issue.

    As you are unable to log-in to the desktop with black screen, I suggest you to try the troubleshooting steps provided in the below Microsoft article and check if it helps.

    Troubleshoot black screen problems (click on
    Black screen and not signed in to Windows 10)

    Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.
     
    Deepika Gowda, Sep 21, 2020
    #4
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black screen,, unable to logon to windows 10

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