Windows 10: Black screen when desktop is supposed to be loaded up

Discus and support Black screen when desktop is supposed to be loaded up in Windows 10 Installation and Upgrade to solve the problem; Okay so, this is my father's laptop. He knows nothing about working with computers, but the had the genius idea of installing Windows 10 entirely on... Discussion in 'Windows 10 Installation and Upgrade' started by MartyTheGamer, Feb 8, 2016.

  1. MARTYTHEGAMER
    MartyTheGamer Win User

    Black screen when desktop is supposed to be loaded up


    Okay so, this is my father's laptop. He knows nothing about working with computers, but the had the genius idea of installing Windows 10 entirely on his own. Installation seems to have gone okay, the computer now has Windows 10 properly installed.

    But of course, there are problems.

    So, loads up okay. Login screen. I enter the password. It says "Welcome" and starts loading up. All of a sudden it switches to a black screen with just the cursor. The toolbar might flash for a second every once in a while but nothing else happens. I can open task manager and I see stuff is happening, it's like there is a black curtain covering the desktop.

    I've searched around the internet for a solution but I didn't find any I could do and that worked. It just doesn't let me get to the desktop. Can't figure out how to start Safe Mode. It also isn't a "clean install" and I can't do that because my father has important stuff on this laptop.

    Any help would be appreciated.

    :)
     
    MartyTheGamer, Feb 8, 2016
    #1
  2. ANDRE DA COSTA
    Andre Da Costa Win User

    Black Screen

    The Black screen is at boot up when you are trying load the Desktop Dylan. Our recommendations are for you to try outside of Windows in the recovery environment.
     
    Andre Da Costa, Feb 8, 2016
    #2
  3. DEADCYRO
    DeadCyro Win User
    Black Screen with Cursor After December Update

    I get the black screen when I log into my account, or when the desktop is supposed to appear. As I've said, I still have a cursor.
     
    DeadCyro, Feb 8, 2016
    #3
Thema:

Black screen when desktop is supposed to be loaded up

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