Windows 10: Black screen when login xbox windows 11

The Xbox App just loves playing games with me. The moment I hit 'login'...boom, the black screen of frustration. Anyone else a member of this exclusive club?Telling me to check the date/time or reset the app is pointless – I've DONE all that! Fix your broken software.

:)

 

Black screen @ login in Windows 11

I have a Dell Latitude 3190 w/ Win 11 that has recently developed an issue- originally, instead of a login screen, I just got a black screen with a cursor. If I let it sit a long time (20-30 minutes), it would boot into Windows. I tried updating drivers, Win updates, SFC, CHKDSK, etc. and no luck.

I then did a Windows reset, followed by a clean install (formatted drive, installed downloaded ISO file. Now, I see the login screen with a black background, and pressing a key or swiping just goes to a black screen. If I power off and right back on, the normal login screen appears and I'm able to get into Windows normally. I was also able to boot into safe mode. This makes me think it's not a hardware issue, but after doing a clean install, not sure what else could be going on.

Any suggestions?

 

Black screen after login in

You can try the following steps to fix black screen after login in caused by KB5022360:

1. Boot into Safe Mode
   
2. Uninstall the problematic update (KB5022360)
   
3. Restart your computer normally
   
4. Check if the black screen issue has been resolved.
   

If the issue still persists, try the following:

1. Run System File Checker (SFC) to repair any corrupted system files
   
2. Perform a system restore to a previous point before the update was installed.
   

 

black screen

Hi Bart,

It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• What happen when you tried to login?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this
article to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

Let us know if you need further assistance.