Windows 10: Black Screen When Restarting to Safe Mode (Windows 10)

Discus and support Black Screen When Restarting to Safe Mode (Windows 10) in Windows 10 Support to solve the problem; I need to enter safe mode to use a driver uninstaller as when I use it not in safe mode, it says I need to be in safe mode. So I go to the power, hold... Discussion in 'Windows 10 Support' started by HelpMePlz28, Mar 24, 2021.

  1. Black Screen When Restarting to Safe Mode (Windows 10)


    I need to enter safe mode to use a driver uninstaller as when I use it not in safe mode, it says I need to be in safe mode.

    So I go to the power, hold shift, and click restart, it takes me to the menus where I go to troubleshoot, advanced, start-up settings, restart.

    This would normally give the option to enter safe mode but for me as soon as I press restart I get in an infinite black screen with no cursor.

    I've waited 10 mins before and it never changes, the only way to get back on the pc is to turn off the power and then back on but then when it boots up, its not in safe mode so I'm back to square.

    Anyone that has a fix or any advice I would appreciate it as I can't find any fixes from other threads
    Thanks in advance

    :)
     
    HelpMePlz28, Mar 24, 2021
    #1

  2. Windows 10 infinite restart black screen


    Black screen after sign-in and you can see a mouse cursor:


    Unplug your external devices

    When you are at the black screen, try unplugging any peripherals you have plugged in at the time, and wait for a moment. If your screen becomes visible again, plug the peripherals back in one at a time.

    Use Safe Mode

    If unplugging peripherals not resolve the issue, for each of the troubleshooting steps below, you will need to use Safe Mode to troubleshoot this issue. To enter Safe Mode:

    1. Reboot the PC, and when you reach the sign-in screen, hold the Shift key down while you click the Power button and select Restart.
    2. When the system reboots, you will enter the Windows Recovery Environment.Select Troubleshoot, and then Advanced options, then Startup Settings, and Restart. When it restarts, you should see a number of options. Press 5 or F5 for Safe Mode with networking.
    Reinstall your graphics card driver:

    1. Once you’ve entered Safe Mode, right-click the Start icon and select Device Manager.
    2. Expand Display Adapter.
    3. Right-click your display adapter and select Uninstall. Then reboot your PC.
    Check the registry

    You may also see a black screen after signing in if the user interface has been replaced with software that is incompatible with Windows 10. You can check this in the registry. Warning: This solution will modify the registry. Serious problems might occur if you modify the registry incorrectly. Prior to attempting these steps, you should backup the registry for restoration in case problems occur.

    1. Once you’ve entered Safe Mode, right-click the Start icon and select Run.
    2. Type regedit.exe into the Open text box and click OK.
    3. Navigate to the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
    4. Click to select the WinLogon key, and then, in the right pane, click Shell. The value of Shell in the Data column should be explorer.exe. If the value of Shell isn't explorer.exe, double-click Shell, and then, in the Value data text field, enter explorer.exe, and then click OK.
    5. Close the Registry Editor and then restart your PC.

    Check for a corrupted user account

    There could be a problem with the user account. To test this, create a new administrator user account and check if the new account also boots to a black screen:

    1. Once you’ve entered Safe Mode, right-click the Start icon and select Command Prompt (Admin).
    2. In the Command Prompt window, type the following commands (changing “<password>” to something of your choice):

      net user test <password> /add
      net localgroup Administrators test /add

    Provided by: Sharath Srinivasa, Microsoft Forum Moderator.

    See if any of this works for you,
    John

     
    AmericanPharaoh, Mar 24, 2021
    #2
  3. Black Screen in Safe Mode only!


    I am having trouble getting into safe mode, after I type my password, I get a black screen with nothing on it, the screen is lit up but black. It works in normal mode just not Safe Mode, I Googled 'Windows 10 Safe Mode black screen' but only results show telling you to go into Safe Mode to fix the problem, there is nothing regarding this problem in safe mode alone. This is a Windows tablet so removing cables, uninstalling/reinstalling or trying a new video card is not possible here. Tweaking.com told me to restart into Safe Mode to use the application and now I am stuck, the program will not clear the safe mode flag from the boot until I run the program which I cannot because of this issue.
     
    Ornithophilia, Mar 24, 2021
    #3
  4. Black Screen When Restarting to Safe Mode (Windows 10)

    Black screen in Safe Mode

    Hello,

    I'm using Windows 10.

    I wanted to go to Safe Mode to solve some issues with Discord. I did so by pressing Restart while holding the Shift Key.

    The description says I should see a list with startup options.

    Instead, the screen is black and the monitor receives no data.

    After that I restarted the computer and saw the regular login screen.

    Then, out of frustration, I tried the option to refresh Windows (reinstall while keeping my documents).

    But again I have a black screen.

    Again I restarted the computer and saw the regular login screen.
     
    Dalendrion, Mar 24, 2021
    #4
Thema:

Black Screen When Restarting to Safe Mode (Windows 10)

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