Windows 10: Black Screen when Trying to install a program

Discus and support Black Screen when Trying to install a program in Windows 10 Installation and Upgrade to solve the problem; Every time I try to install a program, I get a black screen instead of the user account control prompt. It still makes the sound but shows a black... Discussion in 'Windows 10 Installation and Upgrade' started by petervales, Apr 11, 2021.

  1. Black Screen when Trying to install a program


    Every time I try to install a program, I get a black screen instead of the user account control prompt. It still makes the sound but shows a black screen. I can use CtrL-Alt-Del to get out of it but then it doesn't install the program. This also happens when I try to uninstall a program or when I try to make changes to settings. I'm not really sure how to fix this.

    :)
     
    petervales, Apr 11, 2021
    #1

  2. Windows 10 infinite restart black screen


    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    John
     
    AmericanPharaoh, Apr 11, 2021
    #2
  3. Remon Ont Win User
    black screen

    Hi,

    To assist you better regarding your concern, we would like to know more information:

    • Did you get any error messages?
    • Have you tried updating the drivers?
    We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

    link
    .

    You can also check the article about troubleshooting black screen problems on the link below.

    windows-10-troubleshoot-black-screen-problems

    Hope this information helps. Please post us back if you need any further assistance.
     
    Remon Ont, Apr 11, 2021
    #3
  4. Black Screen when Trying to install a program

    PC goes into black screen and froze

    Yeah I'm pretty sure that's not a software related issue which is why I was suggesting that you remove the video card to start with since it's such an easy process of elimination step.

    I'm not familiar with AMD CPUs, I did see that you had listed in your system specs but I had no idea whether or not it has an iGPU

    Is there any possibility of you being able to get your hands on any compatible video card at all?it would be the easiest step to try to troubleshoot or at least one of the easier ones. You should be able to get into the bios without anything but A display cable hooked up to the motherboard
     
    jboydgolfer, Apr 11, 2021
    #4
Thema:

Black Screen when Trying to install a program

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