Windows 10: Black Screen when waking from hybrid sleep Windows 1903

Discus and support Black Screen when waking from hybrid sleep Windows 1903 in Windows 10 Performance & Maintenance to solve the problem; After updating to Windows 1903 i cannot use hybrid sleep. wakes will either be normal or result in a black screen and a forced restart 1 black screen... Discussion in 'Windows 10 Performance & Maintenance' started by MichaelOrlando819, Jun 1, 2019.

  1. Black Screen when waking from hybrid sleep Windows 1903


    After updating to Windows 1903 i cannot use hybrid sleep. wakes will either be normal or result in a black screen and a forced restart 1 black screen out of 4 successful wakes. The computer will continue to run until i force it off. I reinstalled nvidia drivers 430.86. This issue wasent present in 1809. I also updated via win update assistant. Anyone else have or able to reproduce this issue? wondering if its Nvidia related or Win 1903 related.

    dump file readout

    Dump File : WATCHDOG-20190601-0751.dmp
    Crash Time : 6/1/2019 7:51:26 AM
    Bug Check String :
    Bug Check Code : 0x00000193
    Parameter 1 : 00000000`00000810
    Parameter 2 : 00000000`00000000
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000000
    Caused By Driver : watchdog.sys
    Caused By Address : watchdog.sys+f85b
    File Description : Watchdog Driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 10.0.18362.1 (WinBuild.160101.0800)
    Processor : x64
    Crash Address : watchdog.sys+f9c6
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG-20190601-0751.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 18362
    Dump File Size : 281,368
    Dump File Time : 6/1/2019 7:51:26 AM
    ================================================


    my setup is

    Windows 10 Pro 1903, Intel I7 9700k, Z390 Asus Maximus XI Hero Wifi Mobo Bios 805, Nvidia GTX 2080 FE 8gb, G-Skill Trident Z RGB 16gb "8gb x2@ ddr4-3200 ram @3200mhz", 1 TB Samsung 970 EVO (C-Drive), 1tb Samsung Pro 850 SSD, 2x 2tb Hitachi HD 7200rpm, 850w Corsair RM850x, - ROG Swift PG279Q 2560x1440 144hz DP Connection G-Sync, ASUS Ryuo 240mm Liquid CPU Cooling System, NZXT Internal USB Expansion System + NZXT h700i Case, Logitech G903 mouse and G513 keyboard, Logitech G560 Speakers.

    :)
     
    MichaelOrlando819, Jun 1, 2019
    #1

  2. Screens black after waking machine from sleep

    Hi Anthony,

    Does it only happen when waking up the computer from sleep?

    To check for possible causes of this issue, we suggest you to run Power Troubleshooter. To do so, follow the steps below:

    • Press Windows key.
    • Type Troubleshooting.
    • On the left side, click View all.
    • Click Power.
    • Follow the on-screen instructions.
    If the issue still persists, you may update the Chipset driver from the device manufacturer.

    Let us know how it goes.
     
    Jesebel Ova, Jun 1, 2019
    #2
  3. Hybrid sleep and hibernation case PC to crash upon wake Windows 10

    Hi,

    I have Win 10 running on my ASUS ROG G551JM laptop and I have been stumped by the almost exact problem that you've experienced. It has both the Intel HD 4600 and Nvidia GTX 860M dual graphics subsystems.

    I'm already forced to use Windows 10 as the "Go back to Windows 8.1" option doesn't work ("the files that are needed to roll back are missing" from the windows.old folder) anymore. It looks like I have to get comfortable using Win 10, because I'm not going
    to risk a rollback failure and a corrupted OS installation if I were to attempt recovery using the Asus' factory reset procedure.

    All's fine except for one annoying thing: my laptop cannot be allowed to go to sleep - whether by pressing the Sleep Fn key, closing the lid (it's set to "Sleep" instead of "Do Nothing") or the computer timing out after 20 minutes. The laptop will
    go to sleep all right, but the problem is that it cannot wake up without cold rebooting (which takes a long time) and sometimes displaying the light blue BSOD screen with the sad
    "Black Screen when waking from hybrid sleep Windows 1903 :(" emoticon, while Windows gathers the necessary data first. Then the computer reboots itself.

    I went through several suggestions found in the
    Windows 10 forum
    (not this Community) and decided to try reinstalling the older Nvidia graphics drivers for Win 8.1. They installed with no problem (no need to find the Intel HD 4600 driver either) but Windows 10 insists on updating any older driver
    and I can't prevent it from doing so.

    Anyway, I also decided to update my G551JM's BIOS to version 204 as well as try the latest Win 10 driver from Nvidia's support site. Neither fixed my computer's crashing problem upon waking up from sleep - and the prevailing assumption is that it's the graphics
    drivers that is always at fault (regardless whatever the canned responses from this Community's "professional MSE"s tell you). Not necessarily so.

    These are the features that I wanted on the same notebook:

    • The ability to hibernate. Cold reboots are slower on Win 10 than 8.1, therefore I need the hibernation feature.
    • The ability for the computer to wake up from sleep ("2-second, Instant On", as originally advertised by ASUS for its laptops) without any problems whatsoever.
    • The Fast Startup feature to be ON. I've read some people recommending disabling Fast Startup as a workaround for boot problems but that makes the cold boot process even slower still.

    I was perplexed having tested the sleep crash syndrome many times without any positive results, until I noticed that in the Advanced power plan options, I had inadvertently ticked the "Allow Hybrid Sleep" check boxes. I've had these options checked long
    before I upgraded to Windows 10 and never thought it would pose a dire problem with Win 10.

    Disabling hybrid sleep appears to fix the problem for good. Graphics driver updates did not. For some reason, hibernation and hybrid sleep cannot coexist peacefully on Win 10 and I would rather forgo hybrid sleep than the hibernation mode.

    I've arrived to the conclusion that Hybrid sleep worked fine on Windows 8.1 and 7, but
    NOT on Windows 10. This is a predicament that Microsoft needs to address when it comes to sleep/waking up issues and I'm surprised they missed fixing this in their recent Cumulative Updates.
     
    Stratman_II, Jun 1, 2019
    #3
  4. burt_ie Win User

    Black Screen when waking from hybrid sleep Windows 1903

    Hybrid sleep and hibernation case PC to crash upon wake Windows 10

    I had this problem when Windows 8 was new (but never had it with 8.1) and now it looks like it is back with W10.

    My PC was fine up until about 2 days ago, it would go into hybrid sleep and wake with no problems but now every time I try to wake my PC the LED's, mouse and keyboard turn on but then it crashes and reboots.

    I tried removing and re-installing drivers, downloading them from the manufacturers websites instead of windows update but the problem remains.

    I think I've narrowed down where the problem comes from and it appears to be the hybrid sleep option, disabling it and just using sleep works as expected, but if I try to use hybrid sleep. it happens again. I also tried enabling hibernation and that also crashes
    when waking up, so I assume there is a problem with the hibernation feature.
     
    burt_ie, Jun 1, 2019
    #4
Thema:

Black Screen when waking from hybrid sleep Windows 1903

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