Windows 10: Black screen with cursor after login Windows 10

Discus and support Black screen with cursor after login Windows 10 in Windows 10 Installation and Upgrade to solve the problem; There are multiple related issues and I think I tried EACH and EVERY suggested solution so please read below before suggesting standard steps - I've... Discussion in 'Windows 10 Installation and Upgrade' started by Irbis1, Jan 31, 2021.

  1. Irbis1 Win User

    Black screen with cursor after login Windows 10


    There are multiple related issues and I think I tried EACH and EVERY suggested solution so please read below before suggesting standard steps - I've done them already.


    My laptop boots normally but I see black screen after I log in to any Windows user account.



    SITUATION

    - HP Pavilion Gaming 15 laptop. Win10 Pro. Running OK till now.

    - The latest Windows updates were applied in mid-January and now I can't use the laptop.

    - The computer boots normally and I can see the login screen.


    - After I log into any account standard/admin, I see black screen and a mouse pointer cursor which I can move, so the system is responsive.


    - Hotkeys do not help. Ctrl-Shft-Esc, Win-X, Win-R, Ctrl-Shft-Win-B etc. do not work. The cursor changes to "waiting" for a few seconds and that's it.


    This means that I CAN"T RUN any program including Task Manager, Control Panel etc.


    WHAT I DID with no success
    - Tried external monitor and Win-P.

    - Rebooted in safe mode - doesn't work, the only difference that I can see is the task bar on the black screen but it is unresponsive

    - Uninstalled latest security and feature updates


    - Safe boot with command prompt works. So I did:

    -- Disabled all non-MS services in safe mode with command prompt.
    -- Disabled App Readiness service

    -- Created new accounts and tried to log into them

    Nothing helped.

    Ideas, please?

    :)
     
    Irbis1, Jan 31, 2021
    #1

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  4. Andy4960 Win User

    Black screen with cursor after login Windows 10

    how to fix windows 10 black screen with cursor before login screen

    how to fix windows 10 black screen with cursor before login screen
     
    Andy4960, Jan 31, 2021
    #4
Thema:

Black screen with cursor after login Windows 10

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