Windows 10: Black screen with cursor after shutdown

Discus and support Black screen with cursor after shutdown in Windows 10 Performance & Maintenance to solve the problem; I recently started having the issue descried in the title, a black screen with the cursor, after I try to shutdown my computer. Any help? I have all... Discussion in 'Windows 10 Performance & Maintenance' started by MiguelMatinho, Oct 30, 2019.

  1. Black screen with cursor after shutdown


    I recently started having the issue descried in the title, a black screen with the cursor, after I try to shutdown my computer. Any help? I have all the latest windows updates.

    :)
     
    MiguelMatinho, Oct 30, 2019
    #1
  2. Peer_Sam Win User

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Oct 30, 2019
    #2
  3. jds63 Win User
    Black Screen after Log on


    So this is not a BSOD ? Have a Windows 10 disc or USB Flash Drive made ? How are you getting to task manager Ctrl.+Alt+Del ? Any cursor on screen ?
     
    jds63, Oct 30, 2019
    #3
  4. NevRon Win User

    Black screen with cursor after shutdown

    Black screen with cursor


    Living in Fear: Updated to Ten (Gateway SX-2800), it worked for a month.
    After an update came black screen with cursor. TenForum solution (3
    shutdowns before full start) and restart fixed. Updated video and other
    drivers. Another update event, happened again, this time auto fix did not
    fix. Advanced to system restore. Worked once. I was on a special project,
    feared same problem, so I left computer on for 2 weeks, no problem. Then
    was forced to restart with update. (BTW -sorry didn't mention *SadI GET THE SIGN ON
    SCREEN EACH TIME , AND ENTER PASSWORD)
    then black screen - and now no fixes
    work, no restore points. Current status - active cursor, notifications and windows pop up
    over a black screen, addressing second monitor with blind keystrokes on and
    off works (evidenced by cursor), task manager opens (ctrl alt del) and
    seems fully functional. Lots of functions in task manager show stopped.
    Seems like desktop is there but screen is black. Any possible fix through
    task manager or by keystrokes?? tried all fixes found here. Help!!
     
    NevRon, Oct 30, 2019
    #4
Thema:

Black screen with cursor after shutdown

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