Windows 10: Black screen with mouse cursor before login

Discus and support Black screen with mouse cursor before login in Windows 10 BSOD Crashes and Debugging to solve the problem; I am having issues fixing black screen with white cursor that has come up before log in screen when laptop was turning on this is a new laptop, 5 days... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by AdeleSemmler, Apr 12, 2020.

  1. Black screen with mouse cursor before login


    I am having issues fixing black screen with white cursor that has come up before log in screen when laptop was turning on this is a new laptop, 5 days old i have windows 10 that came with it.

    No matter what combination I try I cannot get task manager to start.
    i have tried suggested fix by microsoft with windows button, ctrl,shift b + volume up & down 3 times within 2 secs. Among many other attempts, can someone please help?

    :)
     
    AdeleSemmler, Apr 12, 2020
    #1

  2. Black Screen with Mouse Cursor with continual repair loops

    Next I did select volume and list volume X:


    Black screen with mouse cursor before login [​IMG]



    Black screen with mouse cursor before login [​IMG]
     
    naturalbodz, Apr 12, 2020
    #2
  3. Black Screen with Mouse Cursor with continual repair loops

    Next up is bcdedit | find "osdevice"
    And after doing diskpart , list disc


    Black screen with mouse cursor before login [​IMG]



    Black screen with mouse cursor before login [​IMG]
     
    naturalbodz, Apr 12, 2020
    #3
  4. copiman Win User

    Black screen with mouse cursor before login

    Blank screen with mouse cursor after login

    I have an HP Pavilion 17-1053us laptop. The issue is as follows:

    Upon turning on it will get to the login screen. You see a full screen with login in box. Put in password and the boot starts. Then when you would expect the desktop to appear, I get a black screen with a mouse cursor. I get the same if I try safe mode. I can get to troubleshoot after interrupting boot a few times. I can also get to CTR ALT DELETE stuff. I did a restore point back to before this started and still have the issue. Tried a few things found googling but no go, so I came here to get suggestions on how to troubleshoot and resolve.
     
    copiman, Apr 12, 2020
    #4
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Black screen with mouse cursor before login

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