Windows 10: Black screen with mouse cursor issue, but different from other occurrences on the web.

Discus and support Black screen with mouse cursor issue, but different from other occurrences on the web. in Windows 10 BSOD Crashes and Debugging to solve the problem; Hey guys, I need some help, my computer is a Pavillion m7-1015dx Entertainment PC running Windows 10. I see the windows logo with a loading symbol... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Luke W., Dec 8, 2018.

  1. Luke W. Win User

    Black screen with mouse cursor issue, but different from other occurrences on the web.


    Hey guys, I need some help, my computer is a Pavillion m7-1015dx Entertainment PC running Windows 10. I see the windows logo with a loading symbol below it, then I see the welcome screen logging me in. Then I see a black screen, if I use the mouse I see the cursor but I can't do anything else. I tried Ctrl-Alt-Del, sometimes it shows up, sometimes nothing happens, when it does I have the options of Lock, Switch user, Sign out, Change a password, or Task manager, on the bottom right I have Internet, Ease of access, and Power options available. I clicked task manager and I saw my Desktop Wallpaper and my task bar, but no applications. My mouse isn't in sight unless I move it down and it shows up on the task bar with no applications, it has the search bar, Windows button and time and date, my mouse is stuck as a spinning blue loading wheel as well. If I click on the search bar it goes back to the black screen with the mouse. If I restart the computer and hold F8, a bunch of beeping sounds play while I'm holding it and it welcomes me back to a black screen. Safe mode did come up earlier saying that there might be a problem and and I was able to get to the command prompt but I exited it and now I can't get back to safe mode. After I fail to launch safe mode I waited and the black screen went away, and my mouse is back on my wallpaper but still no applications.

    :)
     
    Luke W., Dec 8, 2018
    #1

  2. Black Screen with Mouse Cursor with continual repair loops


    Next I did select volume and list volume X:


    Black screen with mouse cursor issue, but different from other occurrences on the web. [​IMG]



    Black screen with mouse cursor issue, but different from other occurrences on the web. [​IMG]
     
    naturalbodz, Dec 8, 2018
    #2
  3. Black Screen with Mouse Cursor with continual repair loops


    Next up is bcdedit | find "osdevice"
    And after doing diskpart , list disc


    Black screen with mouse cursor issue, but different from other occurrences on the web. [​IMG]



    Black screen with mouse cursor issue, but different from other occurrences on the web. [​IMG]
     
    naturalbodz, Dec 8, 2018
    #3
  4. Black screen with mouse cursor issue, but different from other occurrences on the web.

    Black Screen with working mouse cursor but not keyboard

    It is frozen or just black screen in Safe mode ?
    might try to repair Windows by an installation DVD or a USB stick
     
    little cat, Dec 8, 2018
    #4
Thema:

Black screen with mouse cursor issue, but different from other occurrences on the web.

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