Windows 10: Black screen with mouse pointer

Discus and support Black screen with mouse pointer in Windows 10 Support to solve the problem; I wanted to give some feedback for the 10061 build and when I did, Windows kindly offered to create a Microsoft Account for me as I didn't have one on... Discussion in 'Windows 10 Support' started by Ztruker, Apr 23, 2015.

  1. Ztruker Win User

    Black screen with mouse pointer


    I wanted to give some feedback for the 10061 build and when I did, Windows kindly offered to create a Microsoft Account for me as I didn't have one on my Dell 15R laptop. That worked fine and i was able to submit the feedback, but when I Signed out of the MS account so I could sign back in as local, I ended up with a black screen with just the mouse pointer, nothing else. Tried this 3 times with same result.

    If I power down by pressing the power button once then power up, everything is fine until I sign out again.

    Anyone else seeing this?

    I upgraded from 9926 to whatever came next to 10049 and now to 10061. No clean install and I'd rather not art this point as I'd like to keep testing using the upgraded process most people will end up using later on.

    Edit: Didn't create a new MS account, it converted my existing local account to a MS accoount which stinks as far as I'm concerned. Tooks me several hours to recover from this and get everything working as it was. Finally created a separate MS account so I can login as Local or MS account. User account in PC Settings is terrible and what's left in Control Panel is pretty useless. Sure hope they fix User Accounts in the next build or two.

    :)
     
    Ztruker, Apr 23, 2015
    #1
  2. pjsinjh Win User

    Windows 10 not displaying desktop

    No task bar. Just black screen and mouse active pointer. No function keys seem to work. No windows, no pop-up menus. Just a featureless black screen and a pointer.
     
    pjsinjh, Apr 23, 2015
    #2
  3. Windows 10 stuck on black screen

    I turn the PC on, black screen with mouse pointer comes up, I perform the action mentioned in previous post and nothing happens, the screen just stays black with the pointer.
     
    BrentonLeverington, Apr 23, 2015
    #3
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Black screen with mouse pointer

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