Windows 10: Black screen with no cursor

Discus and support Black screen with no cursor in Windows 10 Ask Insider to solve the problem; Hello friends, I'm not sure if this is allowed but I am out of ideas and my computer won't start. If this is not allowed, go ahead and delete this... Discussion in 'Windows 10 Ask Insider' started by /u/wonderboi_777, Apr 18, 2020.

  1. Black screen with no cursor


    Hello friends,

    I'm not sure if this is allowed but I am out of ideas and my computer won't start. If this is not allowed, go ahead and delete this post.

    Computer hardware: Intel BODXDX79TO LGA 2011 X79 SATA 6Gb/s USB 3.0 ATX Intel 330 series Maple Crest 2.5" 180gb SATA III SSD Intel i7-3930K Sandy Bridge-E 6 core 3.2ghost Asus GeForce GTX 680 G.SKILL Ripjaws X-Series 32gb (4x8gb)

    So how I got into this mess. I bought a 8TB Wd western hard drive to back up my files (from 3 more drives I disconnected later). I start the transfer (about 6gb) and leave it overnight. I wake up to find the pc at the login screen. As I go to log in, my computer turns off. When I turn it back on it doesn't beep but i get the error message "0xc00000e9". After 20 mins of research I get nothing so I restart to get beeping with the bios code 67. I restart again and get beeping again with bios code 69. It boots the logo and then goes black with no cursor.

    I pop the side open and clean all the dust out. Graphics card, CPU fan, case got all cleaned out. I was actually surprised how new it looked but I digress.

    I get to the troubleshooting page, no results. I say fuck it and format the drive using system restore. Can't restore. So I figure I will have to boot using a usb. The only problem is i have a macbook as a secondary. I use exfat but the computer won't pick it up. I get a 3rd party program to mount ntfs. I get it working so I bring it back to the pc with the windows iso loaded on. No results. I start switching around the connection to another port. Nothing. I load up the bios and realise that the usb was disabled. Facepalm. I turn it on and now see the drive in the boot order. I click on it and the computer restarts to a black screen with no cursor.

    I've spent the last 12 hours stressing over this. Please help. I assume either the graphics card or the motherboard to be the problem. After all I bought all those back in 2013. It could be the ram but those are less than a year old.

    submitted by /u/wonderboi_777
    [link] [comments]

    :)
     
    /u/wonderboi_777, Apr 18, 2020
    #1
  2. Peer_Sam Win User

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Apr 18, 2020
    #2
  3. Black Screen with Mouse Cursor with continual repair loops

    Next I did select volume and list volume X:


    Black screen with no cursor [​IMG]



    Black screen with no cursor [​IMG]
     
    naturalbodz, Apr 18, 2020
    #3
  4. jds63 Win User

    Black screen with no cursor

    Black Screen after Log on


    So this is not a BSOD ? Have a Windows 10 disc or USB Flash Drive made ? How are you getting to task manager Ctrl.+Alt+Del ? Any cursor on screen ?
     
    jds63, Apr 18, 2020
    #4
Thema:

Black screen with no cursor

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